Oops you found a bug, CIS crash - Bug Report [NBZ]

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
#1

Is the attached file enough or do I need to make the Copy past format that you have given me? I am using CIS 5.0

The bug/issue

  1. What you did: No idea
  2. What actually happened or you actually saw: I saw when CIS 5.0 crashed
  3. What you expected to happen or see:
  4. How you tried to fix it & what happened: After the crash and the dump file was created I double clicked on CIS and everything went to nortmal
  5. If its an application compatibility problem have you tried the application fixes here?: All the programs that I use are compatiblity with CIS. I haven’t seen any strange behavior from CIS
  6. Details (exact version) of any application involved with download link:
  7. Whether you can make the problem happen again, and if so exact steps to make it happen:
  8. Any other information (eg your guess regarding the cause, with reasons):

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List:
  3. A CIS config report or file.
  4. Crash or freeze dump file:

Your set-up

  1. CIS version, AV database version & configuration used: 7263
  2. a) Have you updated (without uninstall) from CIS 3 or 4: No
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
  3. a) Have you imported a config from a previous version of CIS: No
    b) if so, have U tried a standard config (without losing settings - if not please do)?:
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):
  5. Defense+, Sandbox, Firewall & AV security levels: D+= Safe mode , Sandbox= Enable , Firewall= Safe mode , AV= On access
  6. OS version, service pack, number of bits, UAC setting, & account type: OS: Win 7 32 bit with no SP, UAC settings:by default, account type: Valentin (admin)
  7. Other security and utility software installed:Hitman pro 32 bit free, Malwarebytes free, SuperAntiSpyware
  8. Virtual machine used (Please do NOT use Virtual box): No

Regards,
Valentin N

[attachment deleted by admin]

#2

You’ll need to copy and paste the format

Jake

#3

can any mod comform if my bug report needs to be changed?

Regards,
Valentin N

#4

No it does not need to be changed, just the problem that it was not the first post.

This has been discussed, and then easy way decide split topic discard first two post.

and then moved to verified.

Dennis

#5

Thank you for the bug report. Much appreciated.

Moving to format verified.

Dennis

#6

I thank you Dennis for verifying it :slight_smile: