A. CIS 8.0.4337 Installation and Start Up BUGS/ISSUES
Can U reproduce the problem & if so how reliably?:
Occasionally. I can not reproduce each at will, but they occur frequently enough to negatively impact user’s experience.
If U can, exact steps to reproduce. If not, exactly what U did & what happened:
1: Clean install CIS 8.0.4337
2: Installation continues to stop at “Congratulations” screen
3: Upon system restart to complete installation system hangs at Windows 8.1 Start menu for 2 - 3 minutes
4: Cursor can move but moves extremely slowly
5: Cannot access desktop for 2 - 3 minutes
6: Once can reach desktop, Widget takes more than 2 minutes to appear
7: During this time cannot access CIS console for another 1 - 2 minutes
8: During all of this CIS’ CPU usage spikes as high as 90 % over a 3 - 5 minute period
8.1: When trying to access CIS console by selecting Widget bar, Comodo Internet Security Not Responding box appears
9: CIS adding files to Unrecognized File list upon system reboot without alert box/alert sound
10: HIPS generated alert sound, but no alert box; lag time in alerts and sounds or not appearing at all
11: Primary context menu does not appear when right-click on file path of item in Unrecognized File list…but secondary
context menu does (i.e. Trusted, Blocked)
One or two sentences explaining what actually happened:
CIS 8.0.4337 continues to not install properly or operate very well on a system with a restored or refreshed Windows 8.1 operating system.
One or two sentences explaining what you expected to happen:
I clean installed CIS 8.0.4337 and expected my system to be able to boot quickly to the Windows 8.1 Start menu, quickly access the desktop, for CIS to start quicker and the Widget to appear much faster, for much faster access to the CIS console, no CIS induced CPU load issues, to be alerted before files added to Unrecognized Files list, to see an alert box accompanied by the alert sound.
If a software compatibility problem have you tried the advice to make programs work with CIS?:
Not applicable.
Any software except CIS/OS involved? If so - name, & exact version:
No.
Any other information, eg your guess at the cause, how U tried to fix it etc:
All evidence suggests CIS’ update function as it exists in version 8.0.4337 is causing excessive CPU loading during startup.
B. YOUR SETUP
Exact CIS version & configuration:
CIS 8.0.4337, Default
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
All
Have U made any other changes to the default config? (egs here.):
AntiVirus set to “On Access”
Have U updated (without uninstall) from CIS 5 or CIS6?:
No
if so, have U tried a a a clean reinstall - if not please do?:
Not Applicable; clean installation
Have U imported a config from a previous version of CIS:
No
if so, have U tried a standard config - if not please do:
Not Applicable; clean installation with default configuration
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
(Restored/Refreshed) Windows 8.1 x64, UAC - Alert me when making changes to system, Administrator, no VM used
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
a= HitmanPro.Alert b= HitmanPro.Alert, Windows Defender deactivated