no update possible!

Hello,

After a CIS PRO 2013 returned to service without problems (on Windows XP) I find the following facts:

  • Firewall => OK
  • Update => presence message “status = a connection with the server Could not be established” I can not activate the warranty, the analysis is not done.

My subscription is valid for 143 days and my internet connections are good.

Will you help me solve this problem?

Thanks in advance.

Problem solved with “GeekBuddy” and Mister Logan => 02/01/2015