Hello.
After a CIS update (on Windows XP) I noticed that I can’t get its tray icon to show up.
Current CIS Version: 7.0.317799.4142
Here is the list for what I have tried so far:
- Uninstalling and re-installing
https://forums.comodo.com/install-setup-configuration-help-cis/upgrading-to-the-newest-version-of-cis-what-to-do-if-you-have-difficulties-t58620.0.html;msg410589#msg410589 - Resetting tray icons appearance settings:
https://forums.comodo.com/antivirus-help-cis-b134.0/-t103256.0.html
Active related processes:
cavwp.exe
cmdagent.exe
What happens when I try to launch cistray.exe manually:
cistray.exe appears on the the process list but vanishes almost instantly
However running cis.exe will produce a window which is really not a good solution since it does not produce the pop-up windows informing you whether an application has been sandboxed or firewalled (one has to know his way in finding what he’s looking for among: Unrecognised files/Sandboxed Apps).
I would appreciate any guidance on how to debug or investigate this situation.