no permissions on mounted backup (full partition img)

So on the advice of a friend i made an image before I reinstalled windows and when I go to mount it, everything seemed ok so I went ahead and reinstalled. Upon closer inspection, I access my home directory, and first receive a prompt where it asks me for administrator privileges, then says I am still not allowed to view this folder. I am almost positive the data is there, as everything else is perfect, I just need to find some way to mount it without this permission nonsense.

any help you guys can offer would be appreciated.

PS: when i try to copy the folder, i get an error along the lines of “windows cannot find the path specified”

-niff

Hi

The issue migth be caused by NTFS security settings.
You can mount the backup in read write mode (Manage TAB → Mounted drives), then please check this post: https://forums.comodo.com/help-cb/trouble-restoring-encrypted-file-generated-by-comodo-backup-t70857.0.html;msg503440#msg503440

Thanks