Greeting to all, and a special hello to Melih,
I am new here and just starting to get introduced to this product, as a matter of fact I will be spending the next few days trying to get this puppy working.
I will admit that I have not read all the pages of this thread, I got worn down somewhere around page six so I might of missed something along the lines of what I am about to suggest, if I did then I apologize. Anyway, here goes.
I have read with great interest the ideas of how to gain revenue from this product. Many of these ideas involve additional expendatures before gaining a return, especially the development of a second product that is same as/similar to the existing product. One possible way to start generating revenue is providing customized installations of existing products on users machines.
I, like so many of the users out there today, spend an ungodly amount of time trying to understand just what a piece of software is trying to tell you. Run a HiJackThis log and see what it tells the majority of users out there, or run a program scan with just about any piece of “protective” software and try to understand what it says. That is where I start running to boards and google searches to see what is really being said.
I would be more than willing to pay a fair price for someone to install, or, oversee the installation of this product and then provide me with an education as to how it works and what I need to watch out for. You could provide all kinds of levels of service that could include remote access (I believe another one of your products), evaluations of logs and reports, and on and on.
I realize that some of these services are provided through boards such as this one, but they only provide limited service by un-compensated people who are nice enough to give up their time and expertise.
The great buzz word today is “customer service” and how people who have paid money for something do not expect to spend a couple of hours on hold and then be talked down to for paying their wages. If I am given something for free, how could I not consider paying for additional benefits that would only make my experience with that product so much better.
This particular model could be applied at all levels of usage, from personal to business, with only the pricing structure being different.
A book, a coffee mug or a tee-shirt would be great, but a piece of software that is designed to work on my machine as it stands would trump all of those things.
If this sounds interesting to you, let me know and I will try to expand my thinking on this.
That was fun, I feel like I am sitting in the Comodo boardroom.