Hi a week ago i post a very bad opinión because comodo dont validate an offer who send me by e mail. I dont want to go back to this topic, but i must say you they validate for me two days ago. I decide créate a new topic to redime me, apologize and know more about the product. Im want too give some points of view and opinions about the paid service, and the whole product and comodo philosophy
1 I think comodo not only a software compaty. I think its a social movimient who try to open our minds and make us free about unethical strategies of other “security products”. I read one Mehil post about the scare ware and i think he is rigth, most antivirus or security products bring us incomplete protection and scare us to paid for the most expensive protection I see to much fórums and they dont acept sugerences and always says “your computer is bad the antivirus are well”. In some chases some features of the another products dont work like mail or web shield. in contrast comodo are too reactive and proactive, i am happy to see the eicar test was detected when i click to download the test file and como inmediatily sends to quarintine. I dont know about the configuration of of firewall and dont know how to decide about the popups and dont like it allow anything to avoid popups, but the virus free guarantee and the inmediatly support in the forum gives me peace on mind and the quality of product gives me peace on mind too. I think the security was a rigth not a luxury think or vanity . The users and the CEO shows me that, and i am not fanboy, i only trust in thats thinks i see.
2.- comodo are the only security product who have an option to see if it works well or have erros, i dont see it on bitdefender or on kaspersky or gdata where some features stops to function, sorry to mention the names but i think i must. Comodo brings the security of the product and brings the peace on mind it works well.
3 I see comodo has a great comunity support who report bugs every day report many topics whith diferent escenaries and i think it make a quality product.
4 In comodo forum you help me in another security topics include when i dont use your product. What another company do that?. Its not silent support its a fast support.
5.- Comodo dont need comparatives, only the testimonials are enoug to see is a good product, i dont see too much problems like other security software or forums.
6.- (The devil number jeje) I only think the buddies must improve their capacityes, i see their support not enougt good, but josua (i think that his name) parker and peter are very good create restore points, check well the computer, and are very patient explain the features of product. I dont speak english but they always explain me the configuration options and his consecuences to my perfomance and protection. (Sin embargo) (Spanish) I think they must specialice in complex problems like driver updates (they can not help me as i expect), to tell me what are trusted files (only one in the support can help me whith that). Optimize the pc because some times erase important registry entries. Dont send me to help page, and explain me i dont know somethings and dont understand the consecences always (only one in the support explainme that).
7.- Respect the forum some times i think you are a litle agresive (Take as a construc critic), (sobretodo, spanish) when some one inexpert ask something i see one post where someone says “In comodo we not are your servants”, and in my chase you know what happened. I see criticism to another products very hard critics. I think the constructive critics are better.
I think you not are a company, you are a mass moviment and think thats most valuable, any company can sell products but not all companies search the free security, the real security, see the security as a rigth. I think you are great, forum, company and buddies. Please dont decrece your quality and make your work whith happines and compromise.
I am so proud ( orgulloso spanish) to let me stay here and want to know how to help more users, send more bugs, send malwaresamples, send view points. If its a movimient as I think i wish to be involved of your entusiasm and help you as you help me every time.
Note: The new offer comodo send me dont have expiration date, i think it be specified to dont have missunderstanding or complains, i hopey you take it in consideration (The comodo staff team). I dont want to have conflicts i only want make comodo more good if its are posible.
Thank you to all, the buddies, the forum and all users and this great comunity