My Pending Files - Lookup

When I send a file in “my Pending Files” for “Lookup”, I get a window called “Online Lookup Results” and the in the “Result” column I get a yellow triangle and it says “Error”.
I have tried at least 20 different items and the result is always the same.
I must be doing something wrong. Help, please!


Its a server error. Not something on your end. Just remove them. Put D+ in safe mode so you dont have to get pending files.