1. What version of CIS, or Comodo Firewall, are you currently using:
2. What actually happened or you saw:
When installing CIS there are several programs like PrivDog and GeekBuddy that will also be installed unless the user opts-out, however these are “hidden” in the installer (read not obvious)
The user has to click Customize Installation in the bottom left in order to get to the list of programs that will be installed, however the Customize Installation button is really not obvious, especially not for people who are less experienced.
3. What you wanted to happen or see:
I would like to see these programs (From COMODO Antivirus to PrivDog) added to a main installer window in clear sight where the user just can’t miss it because the user will have to pass it in order to install CIS.
4. Why you think it is desirable:
When I go to the Comodo website, the first thing I see under the Comodo logo is “Creating Trust Online” and time and time again I’ve heard Comodo’s goal is to create trust online. This is an easy way to create additional trust for your own company because honestly, hiding these programs like this is counter-productive in your goal of creating trust online.
I predict it would boost positive awareness of your own products, consider these scenarios:
Scenario A) A normal not so tech savvy user installs CIS and along with it comes PrivDog and Comodo Dragon etc. The user notices this first after the installation and wonders why they were installed and starts to get worried or otherwise cheated and just uninstalls these products because the user simply don’t know what they are or what they are doing there.
Scenario B) A normal not so tech savvy user installs CIS and is presented with a screen where it gives clear information about all these additional products and what it can do for the user, the user then knows what these products are and can decide whether he or she wants to install it and there is a very small chance that they will be unknowingly installed.
Which scenario would make Comodo look the best? The one where it sneakily installs programs or the one where it is open about what additional products are available?
Again, Comodo’s goal is to create trust online, in my opinion it’s a good idea to start with your own products.
5. Any other information:
Don’t think so?