Move Currently Hidden Additional Programs To The Main Installer Window [M949]

Comodo Internet Security - CIS Verified Wish Reports - CIS
#1

1. What version of CIS, or Comodo Firewall, are you currently using:
CIS 7.0.313494.4115

2. What actually happened or you saw:
When installing CIS there are several programs like PrivDog and GeekBuddy that will also be installed unless the user opts-out, however these are “hidden” in the installer (read not obvious)
The user has to click Customize Installation in the bottom left in order to get to the list of programs that will be installed, however the Customize Installation button is really not obvious, especially not for people who are less experienced.

3. What you wanted to happen or see:
I would like to see these programs (From COMODO Antivirus to PrivDog) added to a main installer window in clear sight where the user just can’t miss it because the user will have to pass it in order to install CIS.

4. Why you think it is desirable:
When I go to the Comodo website, the first thing I see under the Comodo logo is “Creating Trust Online” and time and time again I’ve heard Comodo’s goal is to create trust online. This is an easy way to create additional trust for your own company because honestly, hiding these programs like this is counter-productive in your goal of creating trust online.

I predict it would boost positive awareness of your own products, consider these scenarios:

Scenario A) A normal not so tech savvy user installs CIS and along with it comes PrivDog and Comodo Dragon etc. The user notices this first after the installation and wonders why they were installed and starts to get worried or otherwise cheated and just uninstalls these products because the user simply don’t know what they are or what they are doing there.

Scenario B) A normal not so tech savvy user installs CIS and is presented with a screen where it gives clear information about all these additional products and what it can do for the user, the user then knows what these products are and can decide whether he or she wants to install it and there is a very small chance that they will be unknowingly installed.

Which scenario would make Comodo look the best? The one where it sneakily installs programs or the one where it is open about what additional products are available?

Again, Comodo’s goal is to create trust online, in my opinion it’s a good idea to start with your own products.

5. Any other information:
Don’t think so?

#2

Thank you for submitting this Wish Request. I have assumed that the wording is acceptable and have now reset the poll and moved this to the WAITING AREA.

Please be sure to vote for your own wish, and for any other wishes you also support. It is also worthwhile to vote against wishes you think would be a waste of resources, as implementing those may slow down the wishes you would really like to see added.

Thanks again.

#3

I think this is important to maintain the credibility of Comodo as an “honest John”. The almost underhanded way these options are hidden relegates the installation of CIS to the charlatans and scam artists league. Comodo is way better than that.

#4

OK first up I apologise for not being among the positive voters on this issue and I may very well fall into the minority.

Please note the following is my opinion only, nothing more and nothing less. :slight_smile:
It is not the less experienced user that misses the customise installer, it is the more careless.
Less experienced users are generally the most observant.

If it is the less experienced or careless users that misses the customise installer, it is these users that may even benefit from the trial of GB and the added privacy of PrivDog.
It could be worse, Comodo could integrate them in a way that the user has no choice (They best not though). :wink:

Nearly every free program has some additions that require the user to opt-out is so desired.

Besides, they are both very easily removed if accidentally installed.

I am not against the idea of changing it to a pass by screen, but I also think the issue (If it is an issue) is minor so I voted maybe.

That is just my view.

#5

How do the unexperienced users learn something? Every step is important. I voted “No” here.

#6

I would like to thank everyone who has voted on this particular enhancement. As there have been 20 or more votes, and more than 75% of those votes were positive, I have added this to the tracker for consideration by the devs. However, do note that even though this wish will be considered by the devs, it does not necessarily mean that it will be implemented. I will update this topic when I have any additional information.

Thank you.

#7

Not added in 7.0.315459.4132

#8

Thanks for checking this. I’ve updated the tracker.

#9

Perhaps the label should be: ‘configure optional components’

Or have another installation page akin to the installers that offer installation of Google Chrome.