Mouse pointer problems with CIS 6 [~] [v6]

Ever since I installed CIS 6, firewall only, every time during a short period after login and boot, the pointer seems to lag a little. After a short while it becomes normal again.

After using virtual kiosk and exiting it, the pointer freezes completely and only keyboard is usable. Using keyboard to log off and log back in pointer becomes normal again.

This seems an interesting issue.

Would you mind submitting a report in standard format as that will give devs the best chance of fixing it.

The format is: here.

Please append to your post a screenshot of Killswitch showing CPU during these episodes. If a process is showing high CPU please right click on it and collect a dump file.

Best wishes


Thanks very much for your issue report. We have moved it to the non-format bugs board for the moment, because too much of the information we normally need to replicate a problem and fix it is missing, or it is not in the format we request.

We realize some people may not have the time to do bug report in standard format, and therefore offer the option of a non-format report instead. But the problem is much more likely to be fixed promptly if you edit your first post to create an issue report which meets all criteria in the Checklist and Format. (You can copy and paste the format from this topic). The general reasons why are summarized in that post, the reasons we ask for specific pieces of information are given in this detailed post.

You can get your report moved to the format verified issues board simply by ensuring that it is correctly formatted and all criteria are met, and PM’ing a mod who is active on the bug board.

Best wishes


It only occurred to me that the problem happened after I installed silverlight to get the tablet mode.

Yes, indeed it is silverlight. After silverlight was uninstalled, mouse works fine again.

Can you please check and see if this is fixed with the newest version (version 6.2.282872.2847)? Please let us know whether it is fixed or you are still experiencing the problem.

Also, note that all bug reports in the Non-Format section of the forum, which is where this report currently is, are not looked at by the devs. Thus, if the bug you were experiencing is still not fixed please edit your first post so that it is in the correct format (found here, with all required attachments, so I can forward this to the devs and get this problem fixed.

Thank you. PM sent.

Actually, upon further review it appears that this is fixed.

Thus, I will move it to Resolved.