Here are my specs: XP Home / SP2 / 32-bit / Comodo FP v3
I’ve been researching, trying to turn up why (since upgrading to v3) I’m having a particular problem on startup.
It seems possible that I’m missing a Comodo driver.
Could someone please check their Comodo ‘Repair’ folder against the screenshot of my folder (attached) and let me know if you have any files that I don’t?
You’ll need to browse to: “c:\program files\comodo\firewall\repair”. (You may also need to go to ‘Folder Options’ and uncheck “Hide extensions for known file types”.)
The file I believe I may be missing is a ‘inspect.inf’ file. (This is different from–and I think should be in addition to–the file that I do have: ‘inspect.sys’)
If you do have that file, could you please upload it or could we arrange for you to e-mail it to me?
(It would, of course, need to be from a system that matches my specs from above.)
Thanks for any help you can give.
[attachment deleted by admin]
I have exactly the same files in /Repair as you do. What is the start-up problem?
Thanks for the reply.
Very early last Friday morning, I was prompted by my Comodo Firewall to upgrade to v3. The upgrade, so far as I could tell, went smoothly (other than completely wiping out my v2 settings–Grrrr). I checked a couple settings, then powered down and went to bed.
However, when I got up later that morning and started my computer, the following popup appeared at the very end of the boot process (e.g., I could see my desktop and all expected icons in my systray, etc.):
16 bit MS-DOS Subsystem : C:\WINDOWS\system32\cmd.exe
The ntvdm cpu has encountered an illegal instruction.
CS:05c7 IP:026d OP:63 65 6e 74 65 Choose ‘Close’ to terminate the application
(I had a choice between ‘close’ or ‘ignore’; I chose ‘close’.)
When I look at the log in the Event Viewer for this popup and follow it to MicroSoft’s site for further information, it does mention that a program does not have the proper driver(s) installed. It, of course, does not say which program it’s referring to. But, since this only started to occur after the upgrade, might it be presumed that it’s the Comodo drivers?
If so, any suggestions on how to correct this???
(I already tried uninstalling and reinstalling, but am still getting the popup.)
Thanks in advance, xarienne.
V2 to V3? Well to be fair, there isn’t much comparison between V2 & V3… and I suspect there would be little point translating the V2 settings to V3. You could trying setting CFP 3’s Defense+ Security Level to “Clean PC Mode”. This will assume everything on your system is OK & produces much less alerts as a result.
NTVDM? I’m sorry, I don’t know anything about this particular VM… so, I cannot directly help (maybe someone else can). However, it is possible that Clean PC Mode (mentioned above) may help. Of course, it could be some sort of conflict… but, I’m not at all certain. You could perhaps try re-installing NTVDM.