Microsoft Security Alerts

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
#1

Microsoft has suddenly stopped detecting Comodo Internet security premium even though Comodo is reporting everything as up-to-date and working. Product version is 6.3.297838.2953 and database version is 17160 I have not had this problem before and have been using Comodo for several years. My operating system is Windows XP service pack 3

#2

Since you can tell that comodo is working, you can always (If you want) just remove the alert from windows action center
(See below on how to remove it, if interested)
Control Panel\System and Security\Action Center\Change Action Center settings
then remove the check mark thats causing the alert

Is anybody else here having this issue? If so, what version of windows are you using. Just asking to figure out if there is a common pattern, if multiple people are having this issue.

#3

I don’t have this issue right now, I have however noticed that sometimes Windows randomly fails to detect various different security programs I’ve used, haven’t happened in a while though and was usually fixed by a reboot for me; I think the last time it happened for me was when I used Windows 5.8 beta for Windows 8 preview.

#4
I have however noticed that sometimes Windows randomly fails to detect various different security programs I've used, haven't happened in a while though and was usually fixed by a reboot for me;
I have the same issue but not with comodo and its random (If it's not random, I sure as hell cant figure out the pattern and/or cause to it).

For me to make it come back, I just log off and log back in

#5

Well that might work too, I never really do that since I’ve gotten so used to just restarting. :stuck_out_tongue:

#6

Hi john_01792,
If all else fails try resetting ‘Windows WMI Repository’.
How to Reset Windows 7 WMI
Reboot system.
Note: Full reboot may take longer than usual the first time.
Kind regards.

#7

From past experience I do not want to go messing around with Windows. Repairing WMI in XP does not seem at all straightforward. It is puzzling how this has suddenly happened after years of using Comodo without any Windows security alerts. I notice there has been a recent update of the Comodo program. Perhaps there is some connection.

#8

Hi john_01792,
Apologies for missing your operating system (XP).
As with all suggestions, they are to be done as the users own risk.
System backups are always recommended.
XP has been known to form corruption in the WMI repository for unknown reasons, could be anything from a faulty software update, faulty hardware or even a power spike or surge.

Note: The following is to be done at your choice and risk, thank you.
I have used these commands in the past with no adverse effects, but obviously each system is unique.
Rebuilding the WMI Repository.
Open a Command Prompt window,

  1. Type NET STOP WINMGMT /Y then Enter
  2. Type REN %WINDIR%\SYSTEM32\WBEM\REPOSITORY REP.OLD then Enter.
  3. Type net start winmgmt then Enter.
    Reboot system.

Note: For step 2 you can navigate via Windows explorer to ‘C:\Windows\system32\wbem\Repository’ folder and delete or rename the ‘Repository’ folder.

Also the following might be of interest.
A hotfix is available that improves the stability of the Windows Management Instrumentation repository in Windows XP

Kind regards.

#9

Thanks, I have reinstalled a recent backup and Windows is now recognizing Comodo once again. I might consider installing that hotfix

#10

All the best john_01792, let us hope it continues behaving correctly.

Kind regards.