Micorsoft.Bing Files/Folders hang Scan

On Windows 8.1 Pro

Anyone else having the problem where their AV scan hangs on any of the following MS folders?
C:\Program Files\WindowsApps\Microsoft.Bing*

There are several folders:

I’ve had to exclude the folders to get the scan to complete.
Normally a scan will take 6-7 hours but with these files it never completes.
I can only think they are archives that the scanner just cant handle.
I recently added some of these to metro and i guess it has new folders that CAV doesn’t like.

CAV Version 6.3.302093.2976
DB Version 17868

If this reproduces then it would be worth bug report. If you have the time and energy please consider filing a bug report in the Bug Reports - CIS board following the format as described in FORMAT & GUIDE - just COPY/PASTE it!.

Reporting of bugs is strictly moderated to make sure Comodo gets clear bug reports. So, please make sure you closely follow protocol. That way your report will certainly be seen by Comodo staff.

Also follow How to determine which file is causing a manual scan to hang to determine what file was causing the scanner to be hung. Please add this information to your bug report.

EricJH, you have accidentally linked to the old bug reporting format. The new format is given here.


Thanks for noticing Chiron. I adapted the matching Note in Opera browser. :slight_smile:

No problem. Also, the link to determine what is causing a scan to hang should probably link to here. Yours seems to link to a deleted post, which in turn links to the link I provided.


I was just wondering if anyone else was having this issue or just something on my system.
I will try to create a bug report if i can get the time.
Thank you for the links.