Dragon 28.0.4.0 will not open in virtual mode in Windows 8 Pro 64-bit. Dragon 27.2.0.0 ran perfectly in virtual mode on the same system.
Symptoms: CD 28 opens and works perfectly in normal mode. If you switch to virtual mode the browser does not open (the task starts ok, but the browser window doesn’t open). This also happens when using the desktop icon to open CD in virtual mode. CD 28 will not run inside the virtual kiosk either. CD 27 ran perfectly in normal and virtual mode on the same system.
Steps taken: Uninstalled CD 28 and performed a clean reinstall. No change. Uninstalled CIS and performed a clean reinstall (then imported config). No change. Performed a clean reinstall of Windows 8 and all drivers and Windows updates, then a clean install of downloaded CIS and clean install of downloaded CD 28. No change. (No other software was installed at this time).
Dragon version: 28.0.4.0 (stable)
CIS version: 6.2.282872.2847 (stable)
Plugins/Themes: All default (no other software has been installed and no extension have been added).
Windows version: Windows 8 Pro 64-bit (inc all updates) Note not 8.1 preview
UAC Status: Enabled (default setting)
System drive: C:\ (Intel 520 series 120GB SSD)
Install path: C:\Program Files (x86)\Comodo\Dragon (default) - CIS installed in C:\Program Files\Comodo\Comodo Internet Security (default)
User privileges: Administrator
Google Chrome is not installed. Only Windows 8, all appropriate drivers, all Windows updates, latest CIS and Dragon 28 are installed.
The problem is repeatable and CD 28 always fails to start in virtual mode.
Mod edit: Added merged to the topic title, Captainsticks.
i recently updated dragon to the latest version , and i`m using CIS 6 HAS MY ANTIVIRUS ,NOW DRAGON DOES NOT OPEN VIRTUALIZED IN THIS LATESTEST UPDATE VERSION 2.28 THE SAME FOR GOOGLE CHROME LATEST VERSION CAN NOT OPEN VIRTUALIZED, MY OPERATING SYSTEM IS WINDOWS 8 64 BITS AND I HAVE CIS IN ITS LATEST VERSION INSTALED CAN ANYBODY HELP THANKS!
Takes 20 Minutes and 1 second to start, times verified with Killswitch using start time of main process and start time of child processes ^t 20 min 1 sec.
Win8, x64 Enterprise.
Is it possible that we could at least have an acknowledgement of this bug please? Even if it’s a Chromium issue and not something that Comodo can fix it would be nice to know that Comodo are at least aware of it.
I took the time and trouble to complete a properly formatted bug report as requested, I would at least like to have the bug acknowledged.
Thank you Ronny, that’s much appreciated. You might want to pass on that it would be much appreciated if properly formatted bug reports could at least be acknowledged by Comodo. At the very least we could then be certain it’s not our ■■■■■ up!
BUG CRASH: Similar problem here, but it’s with Dragon 29.0.0.0 (not 28, should it be worth to create a new thread?), and CIS 6.3.294583.2937. Here is the scenario:
Bought a new Toshiba laptop with Windows 8 pre-installed and newly activate: new install
Install some tools and softs: new install
Install CIS and Dragon: new install
… work …
Open Dragon Virtual, its …
Blue screen: SYSTEM_SERVICE_EXCEPTION
Repeating … each launch of Dragon Virtual will ends with blue screen.
By the way, might not be the topic here, CIS Sanbox blocks some “old” programs that does not have signature, without notification. The result is only when we see that installation is missing and program does not work, after searching, and in Auto-sandbox we see it’s waiting approval from CIS. In this case, even I move BlueScreenView.exe to Trusted, it still can’t be launched. So I have to switch OFF the Auto-Sanbox to run BlueScreenView!
