MBAM in conflict with CIS [Issue Report]

I’m not sure, yesterday all of a sudden MBAM lost its resident protection without my help and today without my help Comodo sandboxed MBAM.exe (it did not do so until now!). I put it as trusted safe file but I wonder what’s going on?
The bug/issue

  1. What you did:rebooted
  2. What actually happened or you actually saw:no mbam icon in the tray
  3. What you expected to happen or see:mbam icon in the tray plus RP ON
  4. How you tried to fix it & what happened:opened mbam and ticked the RP ON, send MBAM.exe in safe files in CIS
  5. If its an application compatibility problem have you tried the application fixes here?:no
  6. Details & exact version of any application (execpt CIS) involved with download link:PrevX 3.0
  7. Whether you can make the problem happen again, and if so exact steps to make it happen:no
  8. Any other information (eg your guess regarding the cause, with reasons):no

Files appended. (Please zip unless screenshots).

  1. Screenshots illustrating the bug:no
  2. Screenshots of related CIS event logs and the Defense+ Active Processes List:no
  3. A CIS config report or
  4. Crash or freeze dump file:no

Your set-up

  1. CIS version, AV database version & configuration used:CIS2011 v.1355, AV data base version ? 16 may 2011 Proactive security
  2. a) Have you updated (without uninstall) from CIS 3 or 4:no
    b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
  3. a) Have you imported a config from a previous version of CIS:no
    b) if so, have U tried a standard config (without losing settings - if not please do)?:no
  4. Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):no
  5. Defense+, Sandbox, Firewall & AV security levels: D+=secured , Sandbox=active , Firewall = secured, AV = normal
  6. OS version, service pack, number of bits, UAC setting, & account type:Win7 SP1, 64 bits, UAC ON, Administrator
  7. Other security and utility software installed: PrevX, SAS, MBAM, Sandboxie beta 4.55.06
  8. Virtual machine used (Please do NOT use Virtual box):no

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Best wishes and many thanks in anticipation


Also you may find this post here helps you to understand and deal with the problem.

Just to add I think this was due to a particular AV virus definition that went on on that day. All of a sudden MBAM.exe was set untrusted and sandboxed. Since I had “not trusted” as my setting for files in the sandbox and my computer was running with RP ON it just freezed my PC. Now I want to know why a well known legitimate program that was ok with CIS before all of a sudden is no longer trusted. Now after I have put MBAM.exe in the trusted files the problems are solved but I want to know as this is annoying behavior. ???

Thank you for your Issue report.

Moved to verified.

Thank you