Login Failure and ActiveSync MS Mobile devices after SSL Cert Install [Resolved]

Where shall I begin? Let’s try here…

Hey Gang,

I am trying to get this MS Exchange 07 install finished and all my toys working. Comodo tells me that the cert they provided to me is MS Mobile 5.0-6.0 compatable and I believe it. Microsoft tells me that it is missing the field SubjectAlternitiveName that contains not only the INET FQDN; but also the real server name, netBIOS, and so on… I create a cert request file from my server and attempt to use Comodo’s web tool to create my cert and it fails. If I use the Exchange GUI tool, without my optional server names and the afore mentioned field, it works fine. I install the cert, add it to my sites and services, all is cool, right? I can use my OWA site and other browser based tools, life is good. When we try to allow activesync to update content on the mobile devices, we are blessed with a login failure. (YEAH!!) (:TNG)
I make sure my password is correct and activesync hates me due to credentials, yet I am logged in with OWA client with the same credentials.

This did work, before I applied the SSL cert.

Microsoft says, “It could be the cert request file, lacking all of the data needed for the login that resides in the field SubjectAlternativeName.”

I have turned in tickets with COMODO, and I was told once more, “We are MS Mobile compatible.” (S)

PLEASE HELP IF ANYONE HAS SOME ADVICE!!!

The Dude that signs the checks loves his mobile mail…

Thanks All,

Need That Mobile Mail Blues :■■■■

Changed two things to fix this one. Aded the cert to the CTL. Removed a forward from the default website that was redirecting to the owa virt dir.

Did you here that POP? That wuz my head coming out of my @$$. (:CLP)

Hi,

Please checkout this posting:
https://forums.comodo.com/ssl_certificate/windows_mobile_50-t2855.0.html

And from our support web site:
https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=829&nav=0,1,29

And if you need further help, please contact support by submitting a ticket at http:support.comodo.com

Garry

Thanks for the reply Garry. Will check out the links and did you see the last post I added. Always go back to the start again and make sure you really did everything right. You would think after twenty or so years of doing this stuff I would know better. :slight_smile:
THX

ssspppt. scritch scratch… fllp.

Huh? Did you hear that? That was the sound of a Mod pulling a yellow post-it note off his pad, writing “Resolved” on it and sticking on the computer. LOL

Glad you figured it out, yelopostit. Since you did such a great job, I’ll mark the thread as resolved and close it. If you need it reopened, just PM a Moderator (please include a link) and we’ll be glad to do so.

LM