For the first time in years I seem to be having problems with Comodo and
I can’t work my way through the issue. I am getting a hard freeze on restart
or shutdown after installing v7 on Win7Pro 64-bit.
Yesterday I imaged my C: then installed Comodo like I had done many times
before. The install and reboot went smoothly, I set my preferences: widget>off,
pro-active > on. But on my next restart the pc froze at ‘Logging off’. I left it for
a minute or so and ended up hitting the reset button and ‘start Windows normally’.
There is nothing noteworthy in any of Comodo’s logs nor in Event Manager.
Today I restored my last image and installed Comodo again. This time I left it
at firewall only. Still I get the lock-ups. I let the last one go and it lasted a good
3 minutes before completing the restart.
This is a new install of Windows7Pro Sp1 on a new pc. Everything was running smoothy
until I installed Comodo. I rely on Comodo and I hope some good soul can help
me figure this out.
Thank you very much for the link. You’re right, its still not fixed in v7.
The workaround that worked for me was:
Set “Protected Registry Keys” & “Process Execution” to disabled in HIPS
monitoring > reboot.
Set taskeng, userinit and winit as allowed 'Windows System Applications" in HIPS
Rules > reboot
Set “Protected Registry Keys” to enabled in HIPS monitoring > reboot.
Set “Process Execution” to enabled for HIPS monitoring. Had to reboot twice for
this to work.
With that, the shutdown/restart is back to normal.
What strikes me as odd is that on my old machine I had the same OS and the same version of Comodo with no such issue. The only difference is that on my old machine I went through the upgrade/update path from Comodo 5 to 6 to 7. I wonder if the more elegant method of a clean install triggers something on some machines that a version upgrade doesn’t. Wouldn’t seem likely. I still have some old v5 & v6 setup files … maybe I’ll play around with them to see if the issue is eleviated by an upgrade to v7 instead of a clean install.