Not really sure where to put this as it affects a few apps (Launchpad, firewall, antivirus and backup)
I installed a security application from my ISP (Telewest) called PCguard and was going to use it alongside Comodo apps already on my system, but with PCguard firewall and antivirus off.
However, PCguard’s antispyware has deleted LaunchPad completely along with parts of the other apps. It was qurantined but it seems to have been deleted after a reboot ???
I’ve tried uninstalling the firewall etc, but just got a message saying a previous version needs to be uninstalled before installing.
Is there another way I can uninstall to re-install these applications again? Typing “fwconfig -uninstall” into cmd line doesn’t work either.
I woulde imagine you would have to be in the folder containing fwconfig.exe to run this.
Also, I think it was emegen posted very detailed manual removal instructions earlier. It was the same posting that contained the “fwconfig -uninstall” tip.
Mike
can you pls get in touch with that vendor asking them why they are deleting our entries pls. I suspect they are misclassifying our entries as Spyware hence deleting. Their basic answer will be because its spwyare, but you need to ask them to re-analyse the product they think spwyare and show the Trustoolbar forum and how other respectable companies are correcting their mistakes. Alternatively use a decent anti spyware from a respected vendor.
No problem Melih, I’ll contact them as soon as possible and refer them to the threads in these forums. My ISP sources this application from another company so I hope they can / will pass it on.
About using an anti-spyware from a decent vendor I look forward to when Comodo release theirs and then I know this won’t happen again.
We are increasing our efforts and investment in trying to speed up the Comodo Anti Spyware. (will be built into Comodo AV for efficiency). Developers want to eat lunch and go home to sleep! Cheeky huh! Worry not I am on to them No food, No sleep until we get this out
In the meanwhile, whatever spyware u can get your hands on, intentionally or unintenionally :-), pls zip and email them to us
Melih
Lol - very cheeky, I think your developers deserve to be congratulated and so does Comodo and you
I look forward to the AV becoming an AV and AS in one
Mike
Well I just got Launchpad back by uninstalling AV and reinstalling, but the firewall does not display properly on LaunchPad anymore, although it is working as normal. :)
Just wondering do you know when the update will be for the FW that will have Comodo’s own un/installer so I can uninstall and reinstall properly.
Hi Mike,
As you mentiond that Launch Pad was removed from your system by spyware, it has ■■■■■■■ up the overall settings. So further install or un-install of CLP products may create problems.
This is what i would suggest you:
Un-install CPF/CAV and any other product you see on launch pad.
Go to registry and delete following key: “HKEY_LOCAL_MACHINE\SOFTWARE\ComodoGroup\LaunchPad”
Re-install all the applications back and CLP gui should appear as it used to be.
Thanks umesh. I can uninstall the CAV and backup, but not CFW as I keep getting a message that a previous installation of CFW needs to be uninstalled before installing (when I try to uninstall from add/remove programs).
