itchhk.dll / Heur.Pck.tElock[at]-1

Comodo Internet Security - CIS AV False Positive/Negative Detection Reporting
#1

itchhk.dll belongs to logitech itouch software

xp pro fully updated

CIS 4 av/fw/d+ AV-database 4608

FP on startup

One thing i have noticed if i scan the dll file manually the AV does not detect any problems but on startup it does

#2

Hi sbear2000,

Thank you for posting this. We’ll check the file and get back to you soon.

Best regards,
Leno

#3

CIS4 is detecting the dll on the memory scan on bootup.uncheck scan memory and the av dont detect it

#4

Hi sbear2000,

first,thank you very much for your report.
But I can not verify the fact you said,in order to solve this problem, I need you provide details as this file gets detected,such as screenshots of alert, etc.
thank you very much.

Regards
Leno

#5

I figured out that in my case with itchhk.dll the fp was caused by process lasso.had to exclude the dll and all is good

thanks for the help