Windows 7 service pack 1 pc with Comodo 10.0.1.6223 - Microsoft Outlook 2007
Lately I have a serious problem with Outlook 2007:
I receive many mails with pictures/links (an example where I had the issue today is Cesar Milan’s newsletter)
When I try to open this mail I get a popup saying “Contacting server for information”
At that point I can’t do anything anymore - not even close Outlook.
I need to use task manager to kill my outlook.
I have had the problem a few times these last weeks and can solve it by using system restore.
When I google this problem I find lots of posts about the same issue (also in recent Outlook) but no solution.
So now I am trying to figure what causes this to happen.
I had the issue today but not 2 days ago.
I returned to an image of 2 days ago and issue was solved.
I did no Microsoft/Windows update in the meantime but there was a Comodo update.
Could this have something to do with recent ransomware attacks and protection against it?
You ask me why I think it is a Comodo issue.
I had the issue on 18/5 - I went back to a restore point made on 14/5.
I had it again 24/5 and solved it by going back to 22/5.
I did not do anything special between 22/5 and 24/5 - certainly no Windows Update.
I never do Office updates.
The only thing that did happen is that I got a pop-up from Comodo telling me there was an update.
I let it run (restart pc needed).
I am now waiting for the pop-up to appear again.
I will then first check my Outlook - run the update and if I have the issue after that I can be sure.
Is there somewhere in my Comodo where I can look what happened 17/18 and 23/24?
I read on the internet there are problems with Geek Buddy.
My problems might be linked to that. I have now installed Comodo 10 3 or 4 times (on the Windows 7 and Vista) and never saw an option not to install Geek Buddy or Comodo Dragon