I cannot connect. I used to use EVPN but have not used it in a while. When I go to connect now it says the credentials I have provided are not right. I have changed the password at least a dozen times and it says it is changed successfully, but I still can’t log in.
I created a ticket but that did not help.
This is the conversation we had.
Thank you for writing to us.Kindly confirm whether you had received activation email for your account or not.
Awaiting for your response!!
"To serve you better in the near future, Kindly provide your Valuable feedback to feedback[at]comodo.com "
Regards
Samuel
Technical Support TeamTicket Details
Ticket ID: -*****
Department: EasyVPN
Priority: Medium
Status: Awaiting Reply
yes I have a while ago, I used to use EVPN for a while and stopped using it, now I want to start using it again an I cannot. Maybe you have to delete my account and I can re-register.
Hi ,Thanks for your mail.
This issue has forwarded to our developers and will get back to you shortly.
"To serve you better in the near future, Kindly provide your Valuable feedback to feedback[at]comodo.com "
Regards
Samuel
Technical Support TeamTicket Details
Ticket ID: -****
Department: EasyVPN
Priority: Medium
Status: Open