I have a problem with the latest version of comodo internet security 10.1.0.6476
OS: Windows 7 and Windows 10 1709 the problem is the same.
After update or clean install after 5-10-20 min. my internet die.After diagnostic, windows report for primary DNS error in the network.
I do not use any additional DNS settings in the network card,when installing the program, I also disable this option.Еverything is fine after disabling and enable of the local connection but for a short while :o .Now use older version of CIS 10 and the problem is gone.
what can be done to solve the problem?
After you have posted details, we can investigate further.
A. THE BUG/ISSUE (Varies from issue to issue)
Can you reproduce the problem & if so how reliably?
Have not tried
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
Update to 10.1.0.6476 or clean installation of the program and reboot
One or two sentences explaining what actually happened:
After update or clean install to CIS 10.1.0.6476 after 5-10-20 min. my internet die.After diagnostic, windows report for primary DNS error in the network.I do not use any additional DNS settings in the network card,when installing the program, I also disable this option.I do not use any additional DNS settings in the network card,when installing the program, I also disable this option.
One or two sentences explaining what you expected to happen:
Internet without interruptions
If a software compatibility problem have you tried the advice to make programs work with CIS?:
Not aware of incompatibility problems.
Any software except CIS/OS involved? If so - name, & exact version:
Any other information, eg your guess at the cause, how you tried to fix it etc:
Еverything is fine after disabling and enable of the local connection but for a short while
B. YOUR SETUP
Exact CIS version & configuration:
CIS 10.1.0.6476 and default.
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
Default.Firewall-user group rules
Have you made any other changes to the default config? (egs here.):
Have you updated (without uninstall) from CIS 5, 6 or 7?:
Did not uninstaller. Keep CIS update regularity.
if so, have you tried a a a clean reinstall - if not please do?:
Yes.and the program and the operating system
Have you imported a config from a previous version of CIS:
if so, have you tried a standard config - if not please do:
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
OS:Windows 7 profesional 64bit. UAC-Default.Account type-Adm
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
Thanks, team will check.
Ok just for info.
today I tried a version 10.1.0.6474 the problem is the same.
the latest working version is a 10.0.2.6420 no problem with the Internet.
You said " I also disable this option." ,what is the option ,can you attach a picture?
Because CIS can modify your dns server .I donot know if you said this option is the dns server configuration or cis firewall driver option. you can disable the cis dns or cis firewall driver configuration for a try again ,thank you.
for program first,even when installing
and network card I do not change the settings,leaving everything default
Hello, Bad Mr.Frosty.
Could you please check the issue with unchecked Comodo Firewall Driver in LAN settings:
After settings saving perform reboot PC and check the issue again. Does it persist?
I updated again my current(working) version 10.0.2.6420 to 10.1.0.6476 (this checkbox was included) uncheck Firewall DRIVER and reboot…i have internet but FW stop working…does not report any activity…i check this again reboot and internet stop after few minutes
EDIT:i forgot for this in Win 7 and 10 are stoped the following things in Services.msc is it possible that some of them cause the error
Distributed Link Tracking Client
Distributed Transaction Coordinator
Home Group Listener
Home Group Provider
Windows Defender only Win 7
Thank you . I want to provode a driver to you . What bit os is your system , win7 32 or 64 ?
Win 7 Pro 64 bit
The attached file have the comodo digital signature ,please do the following steps
1 rename the original inspect.sys file name which is comodo firewall driver
2 replace the attached file to "c:\windows\drivers" folder
3 reboot the pc
4 please check if your issue exist
:-[ :-[ :-[ :-[ :-[ :-[
2 replace the attached file to "c:\windows\drivers" folder…do not se this folder…does the new version 10.1.0.6476 create such a folder?because I back again to 10.0.2.6420 and this folder is not currently available
inspect.sys I find it here C:\Program Files\COMODO\COMODO Internet Security\drivers
EDIT:The other place I find the driver is C:\Windows\System32\drivers
Hello, Bad Mr.Frosty.
Yes, you should replace attached file in C:\Windows\System32\drivers folder and perform reboot and check again. But you should perform these actions with installed CIS 10.1.0.6476 version, when the issue is reproducing.
I’m glad to say that everything is working normally :-TU :-TU :-TU :-TU :-TU :-TU :-TU :-TU
I update 6420 to 10.1.0.6476 and just replace attached file in C:\Windows\System32\drivers and reboot “I missed the first step”
but here C:\Program Files\COMODO\COMODO Internet Security\drivers stay original file is that a problem?to replace it?
before the new driver this test always has status fail(only 10.1.0.6476) Home of Gibson Research Corporation
but now everything is fine.
the most important thing is that the Internet does not stop
Thanks to all!!!
Should be fixed with Comodo Internet Security v10.2.0.6504 - BETA. Please check thank you.