Installing version 4 breaks Daemon Tools and Alcohol 120.

I had CIS 3 installed and working fine. Then it asked to update, which I did, and it seemed to be working fine. However right after rebooting Daemon Tools reported an error, then shut down. I uninstalled it, then when trying to reinstall it, the installer barely launches before it shuts down again. I tried setting all options on CIS to disabled and tried again, same problem. Then I shutdown the CIS GUI and tried again, same problem. In my frustration I downloaded Alcohol 120 and just as it starts to install files it reports an error with the system. As I’ve seen Comodo ■■■■■ with programs before, I uninstalled CIS. Then Daemon tools installed again and is working. Then I reinstalled CIS, and it broke Daemon Tools again. Guess I’ll go to Symantec Endpoint Protection until you get the problem resolved.

I also verified the same problem on my laptop.

We would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format here. You can copy and paste the format from this topic.

To understand the reasons why we ask you to follow these guidelines please see below.

WHY WE ASK YOU TO FOLLOW THESE GUIDELINES
Bugs/issues can be impossible or very time consuming to fix if developers don’t have enough information to reproduce them. Since CIS is free, development time is limited. So if you want your issue fixed, please use the format below to describe it.

To avoid clutter, issues not described in the format below your post will not be moved to the ‘moderator verified’ issues topic. This means that the developers may not look at it.

Best wishes and many thanks in anticipation

Dennis

Please check if https://forums.comodo.com/orphanedresolvedoutdated-issues-cis/daemon-tools-lite-cfp-resolved-t62170.0.html is the same issue you’re experiencing.

Unfortunately we do need this issue to be reported in the right format, and with all the information we have asked for, if we are to forward it to verified issues.

For the moment I am going to move it to the Orphaned/Resolved child board. If you do manage to edit your post to create a complete issue report in standard format, and PM an active mod, we will of course consider moving it to verified reports.

The devs only look at the Orphaned/Resolved board if they have time, so please do edit the post and PM an active mod if you want it fixed.

Dennis

Further guidance re Alcohol can be found here.

Heh, the member is more helpful than the mods, go figure. Thank you dominumds, your link helped my issue as well.

Sorry if you want help you post in the correct Help board.

Bug Reports - CIS board is not a help board it is to post Bug reports only in the correct Format so they can be fixed.

Bug reports which are not posted in the correct Format by the OP after repeat requests to, are then moved here.

Thank you

Dennis