installer problem

Hi, i’m pretty new to computing but i’m trying to download this product but keep getting “comodo was installed using older version of installer” mesage so i’m at a loss for what to do…Can anyone help ?.. :-\

Hi cdlinney

I’ve moved the post on the guess that this is about Comodo Internet Security correct ?

Have you been installing other Comodo products on your system before ?
And what version are you trying to install now ?

Hi, yes i have had Commodo system cleaner installed for two weeks latest version. Also ‘yes’ is was about Comodo Internet Security. The version i was trying to install was 3.11.108364.552.XP Vista x64 . Hope this helps ?


I have done some searches on this error and it looks like normally this only happens when the same product was installed with a previous version so System Cleaner should not cause this on CIS.

Did you have a CIS and/or CFP 3.0.x installed before trying to install 3.11 ? and how did uninstall go ?
It probably left some registry-key’s where the current installer is now complaining about.

Please delete the following registry keys:

a. HKEY_CURRENT_USER\Software\ComodoGroup\CFP and HKEY_CURRENT_USER\Software\ComodoGroup\Comodo Internet Security b. HKEY_LOCAL_MACHINE\SOFTWARE\ComodoGroup\CDI\1 * *(If you have other Comodo products installed, delete only the values for CFP) c. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services \cmdAgent d. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services \cmdGuard e. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\cmdHlp f. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Inspect g. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services \cmdAgent h. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services \cmdGuard i. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\cmdHlp j. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Inspect k. KEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services \cmdAgent l. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services \cmdGuard m. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\cmdHlp n. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Inspect o. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdAgent p. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdGuard q. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdHlp r. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services \Inspect s. HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro t. HKEY_USERS\S-1-5-21-1202660629-746137067-2145843811-1003\Software\ComodoGroup\CFP kk. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFP_Setup_3.0.14.276_XP_Vista_x32 ll. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFP_Setup_3.0.14.276_XP_Vista_x64 mm. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFPLog nn. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CPFFileSubmission oo. HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro