Installation Reboot error

I just installed CIS 5.12 and when i restarted the machine i got a
“Windows has encountered a critical problem and will restart automatically” error message as soon as i removed CIS the machine worked fine.

The only other security application i am using i mbam pro.

this was on a Win 7 x64 machine

Hi samjaza,
Did you have any other security programs installed previously?

yes i had Private firewall installed in the past as well as Zone Alarm Free Antivirus + Firewall.

Start with removing possible left overs of these program by running clean up tools. A list of clean up tools can be found here: ESET Knowledgebase .

There are compatibility issues between MBAM Pro and CIS. Please disable the on access check of MBAM Pro (make it an on demand scanner).

Now see if the problem returns.

I would also consider running the unofficial Uninstaller Tool for Comodo Products in Windows Safe Mode before attempting another re-install seeing that you have had a faulty install.

Used the uninstall tools and still have the same problem.

Hi samjaza,
This appears to be some kind of bug maybe specific to a certain type of system.

If time permits please consider creating a bug report following the bug report guidelines.
Bug Reports - CIS
FORMAT & GUIDE

Thank you, your time is appreciated.