Installation problems with CIS on Win XP PC

Hello to all,
After having read the various posts the sticky the known issues and bug reports I have decided to post my install problem for CIS

In short the install package extracts the files it gets to 100% and then this screen disappears naturally I expect to see the NEXT screen appear but nothing happens…

As instructed in the sticky I am including log files from debug view and autoruns and also from the cmd line interface log.

I am hopeful that someone can steer me in the right direction.

Thank you all in advance!

I changed all caps title to regular case. Eric

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I have move your post to the bug board. Could you adapt your post as described in Required Format For Reporting Bugs?

Please also try reinstalling by following the methods I suggest in this post:

Let me know if that is able to solve this issue.

Thank you.

thank you both I will definitely go through steps a b and c and see if this helps otherwise I will post a bug report in the standard format…

For now though thanks for your help and I will keep you posted on developments.

regards and thanks!

Was reinstalling able to solve this issue?


As there is now a new bug reporting topic for this issue I will move this one to Resolved, as there is a new topic in its place.