Install Issues

Just a quick comment that I have been seeing numerous install issues over the last few releases of the software. To note, I am running Win XP SP 3. I have seen:

  • When launching an installer with Comodo running, the installer asks if you want to uninstall first and then disappears. The only way I have been able to upgrade is to manually uninstall each version.

  • When you uninstall, even for an upgrade, your browser is launched to the “Sorry to see you go web page.” That’s annoying, especially when all I am trying to do is upgrade.

  • After the install (and a restart), the virus database needs to be updated. So I click to update the database. Then I am asked to restart again. Once booted, the database is NOT updated. I have to update again, and this time it sticks, without having to reboot.

  • The file I downloaded and installed was named CIS_Setup_3.13.125662.579_XP_Vista_x32.exe, but now when I check “About” I see 3.13.126709.581.

Any idea what’s going on here? This used to be a much simpler (and reliable) program to use!

Thanks!

- The file I downloaded and installed was named CIS_Setup_3.13.125662.579_XP_Vista_x32.exe, but now when I check "About" I see 3.13.126709.581.
That's a shortcoming of the download page.

The AV database is a two step process as you have noticed.