Install CIS 6 on top of CIS 5, or uninstall CIS 5 first ?

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
#1

should i uninstall CIS 5 first and then install CIS 6, or can i install CIS 6 on top of CIS 5?

thanks :slight_smile:

#2

The safest, and most reliable, approach, is to reinstall by following the advice I give in this topic. However, if you follow this approach you cannot import your old configuration.

If you have a lot of rules already created, and do not want to re-create them, you should instead use the upgrade installer provided on this page.

#3

will check it out, thanks :slight_smile:

#4

after running upgrade, got the following:

still CIS version 5.12.256249.2599

virus signature file: 0

firewall not working warning

#5

I’m very sorry to hear that. It sounds like something went wrong with the upgrade installer.

If you like this can almost certainly be solved by updating via the methods I suggest in this topic.

Let me know if you have any questions, or encounter more problems.

Thanks.

#6

complete disaster

cannot unistall existing 5.12, default unistaller doesn’t even see it

cannot install old version

#7

revo installer does not recognize any version of CIS

CIS is not in revo window

what should i do?

i’m afraid to install any other type of antivirus/firewall as well

complete disaster

how can i remove CIS completely if unstaller does not see it?

is there a way to hunt for all CIS components and files?

please help, paralyzed here

#8

ran diagostics in CIS 5.12, it found problems but it couldn’t fix them, generated a report

cannot install, uninstall, upgrade, anything, nothing is recognized

completely terrible, firewall corrupted, i really can’t do anything

tried to upgrade, install, uninstall, everything in safe mode too but still didn’t recognize anything

#9

would this work?

or this

https://forums.comodo.com/install-setup-configuration-faq-cis/forced-uninstaller-tools-t95115.0.html;new;boardseen#new

#10

scanreg, please follow the advice I give in my topic. I link to relevant uninstallers and explain the most effective way to use them.

Please let me know if you have any questions.

Thanks.

#11

i had to go into safe mode and use the first uninstaller mentioned above:

and then i could install CIS 6

#12

That’s great to hear. ;D

Let me know if you have any questions, or run into more problems.

Thanks.

#13

yes, thanks

hopefully this helps someone else too

thanks again