A. THE BUG/ISSUE (Varies from issue to issue)
IE Control Panel Stops working after IE is closed w Viruscope enabled
Can you reproduce the problem & if so how reliably?:
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
1:Run Internet Explorer
2:Close the browser
3:A window appears stating that Internet Explorer Control Panel has stopped working
One or two sentences explaining what actually happened:
After closing Internet Explorer, a window appears saying that the control panel has stopped working.
One or two sentences explaining what you expected to happen:
The browser to close normally with no errors
If a software compatibility problem have you tried the advice to make programs work with CIS?:
Internet Explorer is a trusted application.
Any software except CIS/OS involved? If so - name, & exact version:
Internet Explorer 11.0.9600.17842
Any other information, eg your guess at the cause, how you tried to fix it etc:
If I enable Viruscope for only sandboxed apps, I do not experience this problem.
B. YOUR SETUP
Exact CIS version & configuration:
188.8.131.5291, Proactive Security
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
HIPS Disabled, Autosandbox Enabled w default policies, Firewall Enabled, AV Enabled on Default Settings
Have you made any other changes to the default config? (egs here.):
Yes, HIPS disabled w/ Enhanced Protection Mode Off and Adaptive mode off, also added Firewall ruleset for P2p programs.
Have you updated (without uninstall) from CIS 5, 6 or 7?:
if so, have you tried a clean reinstall - if not please do?:
Have you imported a config from a previous version of CIS:
if so, have you tried a standard config - if not please do:
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Windows 8.1 64bit, UAC Enabled (Default), Admin Account, Not a Virtual Machine
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
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