Identifiled launcher GameNet as malware

Hello,

I respresent GameNet technical support service (www.gamenet.ru). We are designed an application QGNA for our customers (over 100 000 people) for game launch. After downloading one of the following files (attached below) they are identifiled as malware. Please, add our URL to your safe list for avoiding inconveniences.

Thank you for attention. Awaiting for your reply.

Artem Andruschenko,
GameNet technical specialist

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Hello Artem Andruschenko,

Thank you for reporting this, we’ll check the FPs and get back to you.

Best regards,
FlorinG

Hi,Artem Andruschenko

This is to inform you that false-positive has been fixed.
You can update to AV database Version <21591> of Comodo Internet Security Version<8.0.0.4142> and confirm it.

Best regards
Chunli.chen

Hello,

Thank you for running test on this issue. The succeeding tests showed, that all files but one are now in safe list. I ask you to re-check file RebornInstaller.exe, attached below.

Artem Andruschenko,
GameNet technical specialist

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Hello Artem Andruschenko,

We’ll check it and get back to you soon.

Best regards,
FlorinG

Thank you for reply.
Unfortunately, having run additional tests we discovered that your software detects one of the files as malware. I ask toy to check it and add to safe list. File and error screenshot attached below.

Artem Andruschenko,
GameNet technical specialist

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Hello Artem Andruschenko,

The last sample you have submitted is not detected by CIS 8.1.0.4426 with database version 21601. Please check the sample again.

Best regards,
FlorinG

Hi Artem Andruschenko,

This is to inform you that false-positive has been fixed.
You can update to AV database Version <21605> of Comodo Internet Security Version<8.1.0.4426> and confirm it.

Best regards
Qiuhui.■■■■

Hello,

After the last file check the same error occurs. I ask you to re-check our files again, having installed our application. It is available at: https://gamenet.ru/aboutapp/ . In particular, we’d like you to investigate file GameExecutorX86.dll as your software detects it as a issue that prevent successful application launch.

Thank you for your job.

Artem Andruschenko,
GameNet technical specialist

As far as we see, your antivirus detects one more our file as malware. We ask you to check it too and add it to safe list. File attached.

Best regards.

Artem Andruschenko,
GameNet technical specialist

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Hello Artem Andruschenko,

Please submit the detected file as False Positive using the following link so we can check it:

Thanks!

We’ll check this and get back to you soon.

Best regards,
FlorinG

Hi Artem Andruschenko,

This is to inform you that false-positive has been fixed.
You can update to AV database Version <21617> of Comodo Internet Security Version<8.1.0.4426> and confirm it.

Best regards
Qiuhui.■■■■