Icon Flashes POP up warnning

Would like to dissable this pop-up message, 2 different techs have spent considerable time trying to find the cause of this in my windows program disabled this ,edited my INI files and numerous other settings only to have it reappear with a new file name.
So I unistalled Live PC Support so my wife can use the PC, she thinks it a virus alert and it does liock down Internet Exployer when she’s surfin till you close the message.
Any simple fixes? new to comodo tryin to Like the service but you need to have default setting that are not so aggresive and let the software user experts tune up the program if a problem occurs or need addiition power settings for security.
us newbee’s are hitting the wall. :-\ Doug