I have a problem with CIS

Definitions for Malware :

  1. Malware, short for malicious software, consists of programming (code, scripts, active content, and other software) designed to disrupt or deny operation, gather information that leads to loss of privacy or exploitation, gain unauthorized access to system resources, and other abusive behavior. [Malware - Wikipedia]
  2. “Malware” is short for malicious software and is typically used as a catch-all term to refer to any software designed to cause damage to a single computer, server, or computer network, whether it’s a virus, spyware, et al. [Defining Malware: FAQ | Microsoft Learn]

Comodo Internet Security (5.5.195786.1383) as a serious malware :
Today I kept receiving an updating notice from my CIS, every hour. I didn’t want to update at the moment, as I was very busy, but the balloons kept going without end, insisting of updating CIS. To get rid of them, I did update. A alert window came and said to me that the update was complete and asked me if I wanted to re-start my system at the time. I was busy, so I declined. CIS then was turned off, without me noticing, the icon was still on my screen, and the alert window did not inform me that CIS would close until system restart.
That left me completely unprotected, as both Windows Firewall and Defender are shut off, to prevent causing problems with CIS. This is why a accuse CIS for being a malware, and indeed a serious one, it turned of all my security and did not notice me. I thought it was still operational, and everything showed that.
In addition, after I found out that I am unprotected, six hours later, I did a re-start to make CIS operational again. CIS required an update and a reboot again. What was that? A serious update twice in a day? Or the first update was not successful?
I would like to believe that you will fix that before someone else notices and posts a report on Cnet etc. If the alert window said that CIS was going to shut down, no one could accuse you for anything - please be careful next time.

hi Helius2
I think you need to refrain calling CIS malware. It was doing what it was supposed to do - informing you of an update and informing you of a reboot.
I did the install and reboot after which is checked the services and CIS was running, it then told me that it needed to do another update which I did and rebooted and now all is well.
If you take a look at some of the other posts regarding these 2 updates, it was explained there that this would happen.
Malware is malicious and CIS is not, it does tell you about updates which I think most people are thankful for.
shadha :110:

Hi Helius2, sorry you had an issue. You did post this in the bug reporting forum, which requires a specific format.

We would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format here. You can copy and paste the format from this topic.

To understand the reasons why we ask you to follow these guidelines please see below.

Bugs/issues can be impossible or very time consuming to fix if developers don’t have enough information to reproduce them. Since CIS is free, development time is limited. So if you want your issue fixed, please use the format below to describe it.

To avoid clutter, issues not described in the format below your post will not be moved to the ‘moderator verified’ issues topic. This means that the developers may not look at it.

Best wishes and many thanks in anticipation


Please note, when an application update (particularly security software) requests an update, it is generally because a low level component (driver etc.) has been replaced/updated and the system needs to reboot to make the new version active (meaning the prior version is now inactive). If a reboot wasn’t required, they would not display the reboot request.

Normal apps? Yes, you can usually get away without the reboot (I do understand how busy we can all get at times). Security apps? ALWAYS reboot when requested.

Ewen :slight_smile:

Hi all. The definition of Malware is to cause intentional Malicious behaviour or harm. Any bugs are unintentional, and while they can be annoying to call them Malware is in fact incorrect. Kind regards.

We really would very much appreciate it if you would edit your first post to create an issue report in line with the bug forum guidelines and format. You can copy and paste the format from this topic.

Thank you


Unfortunately we do need this issue to be reported in the full right format, and with all the information we have asked for, if we are to forward it to verified issues.

For the moment I am going to move it to the Orphaned/Resolved child board. If you do edit your post to create a complete issue report in standard format, and PM an active mod, we will of course consider moving it to verified reports.

The devs only look at the Orphaned/Resolved board if they have time, so please do edit the post and PM an active mod if you want it fixed.