See, thats the thing, during a preview of geekbuddy, we are told that we are not under a paid program… So we are not experiencing the product as a whole. And in doing this, the tech’s are extreamly limited and just as mislead as the customers. We believe we are previewing what we would be purchasing. when this is not the case. This is not a wise practice. And also maybe harmful. certain things that could be fixed are not, and then we are told to pay if we need to fix such issues, or an issue is found.
My dad’s pc was infected with the kiss virus, i have no idea if it’s gone or hideing now, he uses symantec/norton/mcaffe… now the same company, mcaffe… if i remember correctly. i’m no longer sure.
But what Michael and John and me witnessed, could be this virus and others that we haven’t detected (symantec’s and comodo’s scans always come up with no threats) Yet attempts to gain access continues.
I know that if these attacks pass the router, or are spammed… it is highly likely that something got through, be it human or computer doing it.
And could be prevented from spreading with software like GB. I’m sure the tech would be more then willing to help the customers because of this fact. Anything helpful is super kudos for any comodo product or employee or partners? It may be even more important than kudos or reputation, here we have something that has the power to protect everyone, weither u can afford to or not.
The only reason i am considering submitting such ripoffreports, is that this fashion of going about things has been done to us in the past, and those companies have turned out to be fraudulent…some installing infections, just to say “hey look we found something” Since i have been through this many times. I only wish to prevent any false reports, And help others not make the same mistakes.
until this point in time, my experience with comodo has been different and refreshing. But when i’m prompted to pay to further assist, or simply look for a virus that may have been missed by the anti-v comodo provides… seems wrong.
It was said that I have a choice, to pay or not to pay… when if i had a virus, or not. That choice was already made before we/I had the chance, or the tech could be willing to help. It was made for us.
And if we can’t pay, we are stuck with our situation, because com0do’s software at that point in time had failed, and so did everyone elses. The only thing that would fix it, wants our CC number and a subscription to before it helps anyone, even in a trial period of any sort…
I am more then willing already to give comodo the lint in my pockets, if it helps! But i currently dont even have that… take out one of my pc’s… and that chance of income becomes even smaller…and i completely understand that any means of virus protection, isnt easy to do and nothing is 100%.
It would also be installed on all my family’s and company pc’s, if i could just convince them, its safe.(er) i might have that evidence, but i suspect that since atleast one of my pc’s is on all the time, that kiss could have been spread when he turned his on…with less then even good, anti-v software… So i am particulary paranoid, and try my best to keep these pc’s secure as best i can. And why i hope comodo can do this, when others can’t. But it sounds like i may be putting all my chips in one, woven basket. :-\