Received our certificate from Comodo a couple of weeks ago and forwarded it to our ISP. We were promised an installation within 4 business days, but so far 14 days have passed and the task is still unfinished. Repeated calls to technical support have yielded promises of “just 12 more hours” and excuses that it is a long, drawn out process.
I’ve given up and I’m switching to a new hosting company with a virtual server and will do the installation myself. I know one shouldn’t expect much from a $40 per month virtual host, but this seems excessive. Are they being unreasonable, or is it normal for an installation on a virtual host to require weeks to accomplish? I’ve read the installation instructions, and it looks like something I can do in under an hour.