How do I create dump a file for CCE.exe processes with KillSwitch/Task manager

General Discussion (off topic) Anything and everyt
#1

G’day all,

I’ve received an email from Haibo Zhang this person coming from Comodo to help me with the CCE scans too long problem, could someone tell me HOW do I create a dump file for CCE.exe processes with KillSwitch/Task manager I never done this before.

Thank you.

#2

Run a scan with cce, when you notice it taking a long time open killswitch and right click on cce.exe and click create dump. I usually create a full dump because its most useful for debugging. The file it creates are pretty large so compress it with an archiving software (ie 7zip) this will greatly reduce the size.

#3

open killswitch
right click on the process in question
click on “mini dump” or “full dump”
When it ask to save it. I would recommend the desktop so it would be easy to find. It’ll end in .dmp I would recommend zipping the file before uploading it here. .zip or .rar

also explain the issue helps of course

#4

Thanks for the simple magic trick wasgij6 now I’m going to run the CCE fingers cross

#5

Quick question IF CCE scan take to long do I create the dump while CCE is scanning when I have the KillSwitch/Task manager at the same time am I understanding this correctly ??? :o

Thank you

#6

you should be able to, there my be a long paused because cce is hanging

#7

Understood :wink:

#8

I’m waiting for a reply email from Haibo Zhang as I’ve zip up the full dump file it’s 130mb, however I cannot email it why is to big does Comodo have a FTP server to allow me to deliver the dump file as I’m still having the same issue with CCE slow down scanning problem :-[

#9

upload it to ccloud.com or dropbox and send him the link to the download.

#10

Thanks for the tip wasgij6 and how safe is Dropbox if you don’t mind me asking

#11

iv never had any problems so im not to sure

#12

Understood I really appreciate you’re help thank you as I’ve never heard of Dropbox so I’m going to upload the file for Haibo as request otherwise CCE will never solve my issue :wink: