(:CLP)
Not much more you could say to the shallow, childish remarks of the Comodo CEO. It is apparent that version 3 has caused so much grief that Comodo’s trust is greatly diminished.
I understand that Comodo prides itself on attempting to be the best, and this has clearly been its problem with version 3. Once other firewalls proved better in a leak-proof test of dubious value, Comodo rushed v3 out. As experienced IT guys have already stated in this thread, v3 was obviously not ready for the big time. Stating that the development time was “exceptionally short” does not mitigate this disaster - if anything, it makes it even less excusable.
Just format and start again! Are you serious? Clearly you think that being free means that you can make excuses for the bad things that happen.
You and Melih’s band of merry followers continue to howl down any comment about Comodo’s poor handling of this project. As for Melih’s assertion that it must be competitors making derogatory remarks, Melih’s management of the v3 release and childish one-up-manship comments on this thread alone do more to hurt Comodo’s reputation than anything else. I can assure you, Comodo has certainly lost so much trust and good will over all this.
As already stated by someone who has thought for himself and not just had his nose up Melih’s bottom, the people on this forum invariably log on to this forum to help. That person took his advice elsewhere as a result of the ridiculous response of Comodo’s CEO. Can you imagine the head of any large organization talking like that?
We all want Comodo to succeed, so here is something positive, as requested.
Q A is more important than trying to score points on your competitors with a bigger, shinier product. Treat your customers with a bit more respect.
And be a little more critical of the Comodo CEO. We all make mistakes, and it seems that he has been surrounded by brown-nose boys for so long that he has clearly turned into a prat. Forgive the language, but if he didn’t have all the little people (USSS comes to mind) talking about how great he was, especially when he says stupid things, then I’m sure that he’d do a better job and we’d have a much stronger Comodo. Perhaps then Comodo’s competitors would actually have something to worry about.
Still Horrified
Japo,
You could hardly stop the criticism of V3 from rolling into this forum. And this thread, which was very popular, is now hidden from your forum. Welcoming feedback you may, but probably not so keen on the criticism. Not that I could blame you – I wouldn’t want a thread with a topic like this if it were my product. In fact, I’d suggest that burning this thread and burying the ashes in a deep dark hole would be a good move.
I note that you continue on message: ‘It works for most’. It may or may not work for most, but the point that doesn’t seem to get through to you all is that it doesn’t work for far too many. Because it is free is used as an excuse, or you are even attempting to turn the blame with ”may be if you beta tested it, these problems would have been found earlier”.
Which leads me to Melih. This response is typical of him. He is the figure head of the Comodo and loves to bask in its glory. As such, it is appropriate to make personal comments about him and his style. I honestly believe that he is childish in his posts (perhaps you should re-read some of what he wrote in this thread) and brown-nosing Melih is an appropriate response to many on this forum.
Yes, I have ‘picked on’ poor Melih in all my posts, he who has done well to make Comodo what it is today. But he really has (IMHO, of course) turned into an egotistical prat and is damaging this business.
Anyway, Melih hasn’t responded (and I’m on a bit of a roll now), so I’ll respond for him:
“[i]Horrified,
First of all, thank you for taking the time to write this response. I do, sincerely, appreciate your time. I respect you greatly as you has the desire help Comodo to build the best security product to protect the millions!!!.
I really am open to learning as thats one thing we never stop doing! However, people coming and being less than respectful does not add any value to anyone. You people simply do not get, despite your years of so called experience, the challanges of writing such powerful security product for the millions of users! They think a QA dept can solve it! SO VERY WRONG!
Anyway, why were you not testing it when it was called Beta for 6 months? Cos if you were, then we could have found these bugs and ironed it all out!!!
But as I posted earlier in this thread, there was no major bug in RC. Lots of small bugs yes… not the major ones.
You, like many other posters, was asking if beta testing was done at all or not! Insuniating that we had no beta testing, which I took (would still do) personally on behalf of all the beta testers who put their time into beta testing this product for 6 months!!! Hence I would kindly ask you to analyse my responses to realise that they are dished out accordingly 
We are open to any suggestions as to how we can improve our testing for the millions of different combinations of h/w and s/w out there. If you have a solution as to how to do that, I am all ears! I think the whole world of QA will be all ears!!..
Can you tell us or not? You will either continue talking negatively and provide nothing valuable to the readers, or you will help everyone by choosing to answer.
which is it?
thank you.
Melih
ps, You will find a lot of people showing a willingness to help us work out the issues. These people are
Very WISE
Very LOGICAL
Very HELPFUL
Very PRACTICAL
And the Beneficiaries are every single user out there!! Because with A company like Comodo and Users like these noone can stand in our way to create world’s best security products!!!For the millions!!! Cos you know who you can trust…[/i] :BNC
”
Whew, I quite enjoyed that. Virtually a cut and pasting job from this thread, and I will accept that some comments are taken out of context. I got a few personal chuckles out of it (and I hope that Melih himself may even be able to crack a smile over it – before deleting it forever). But hopefully it illustrates what I, and others, have been saying. Melih needs to act more professionally – much more professionally. Perhaps he could start with getting someone to check his grammar before posting.
Regards,
Horrified
No, you shouldn’t, but it depends on your character I guess. Clearly I do not understand the working of forums, and it showed.
should I be "horrified" that you will not offer an apology for false accusation?I offer my unreserved apology for suggesting that that this thread was hidden. As stated above, it was naive of me. It was an honest mistake - sorry.
should I be "horrified" that you haven't come to the forums to ask or offer help?Well, no actually. It seems a rather silly question. And besides, you are making assumptions (read Toggie’s post as he seems more on the ball).
should I be "horrified" that all your 3 posts are aimed at me (shockingly horrifying)?Again, this would depend on your character. You are the CEO, you run the show – of course this is directed at you.
Should I be "horrifed" that you have nothing to contribute apart from having a go at people who are trying to make a difference?No, you shouldn’t, as you have not been listening to what I have been saying. You have blinkered yourself to the negative.
I don't think so!So just beat it mate…go get a life and try to be positive and try to help somebody somehwere rather than using your energy negatively. Go to your local Charity shop and help them for few hours instead of wasting your time with this negative stuff. It helps noone!
Oh, Melih. The irony is so thick you could slip on it. I have had a very fortunate life and the reason that I hadn’t replied yesterday is that it was one of the evenings I actually help out others.
I have shown you the courtesy of answering your questions and issues as directly and honestly as possible. I would ask that if you reply, you do the same and try to keep it to the positive things I am saying regarding this less ideal v3 situation we are in.
What I have been saying can be summed up in one word – quality. It is clear that v3 was not of the high Comodo quality that it should have been, but this was compounded by the style you portray in these forums. You are the main man, and you set the tone.
A measure of a person’s worth is not about how they react when things go well, but when they go awry. Comodo (and you as CEO) have a duty of care to your users, and when v3 caused so much havoc your approach was to say it is fine as ‘it works for most users’. Imagine if GM had an issue with a new, revolutionary vehicle where a major fault was found. Even if this wasn’t life threatening, a recall would have been issued.
When the problems with v3 were apparent, imagine if you’d taken the response of advising your user base that there are issues, advise not to install it until things were resolved and took it down from your site. Yes, you would have taken a bit of flack, but all would have been forgiven in the new year when you could release a stable, excellent product. I’m sure that in six months, a year and beyond it would be seen as a strength that you could make such a move and you would have built trust.
Yes, it would have taken courage, commitment to your customers and real leadership. But it is easy for me to say this from my comfy armchair.
Even if you didn’t do this, the unattractive sniping at justifiably upset users with often sarcastic replies is just offensive.
I’m afraid that Comodo could shine brightly like a match, but burn out due due to lack of substance.
So my message is simple. Show a bit of class, rise to the occasion. Don’t continue to set the negative and cynical tone against posts that you don’t like.
By the way, saying sorry isn’t all that hard. And for someone who likes to get the last word in, saying sorry is a good way of doing just that.
thanksMelih
Somehow I don’t think that you are thankful, which is a rather strange way to sign off.
Still Horrified
Oh dear, Japo. Your post is a lovely illustration of what I have been saying above.
Horrified
Don’t give up on v3, Gordon. Have you considered doing a reformat of your machine and trying again? This was the advice I was given. Remember, it is a free product and you should make allowances for that.
Oh dear, oh dear.
Melih clearly uses the word ‘respect’ rather disingenuously.
To sum up this situation, it is apparent that Scot Finnie could have phrased things better, but he is not biased, incompetent nor irrelevant – all of which Melih has accused him of in a most disrespectful, some could even say disgusting, way. (“Please note the question marks” is farcical.) All it would have taken was a personal approach to Scot and things probably would have been sorted out with virtually no fuss.
Melih talks about the users deserving more, but it is the likes of Judy Shapiro and Japo who I feel sorry for. How’d you like Judy’s job? And Japo can obviously see this isn’t right and is trying to mitigate the damage. But there is still the unrelenting, righteous Melih blundering on. The point he is trying to make is getting lost in the puerile and abusive ranting.
Somebody needs to have a quite word with Melih. Even the most ardent of fan boys must be getting red-faced by him.
Horrified
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Melih has made a few wild assumptions leading to strange conclusions regarding posters who say things that he doesn’t like. There are several classic Melihisms just here.
https://forums.comodo.com/feedbackcommentsannouncementsnews/upgrade_to_v3_disastrous-t15540.30.html
It is, of course, easier to get defensive and fire off a few rounds rather than address uncomfortable issues.
You be the judge of these comments.
Still Horrified.
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Hi Judy,
Since nobody else has offered, welcome to the forums. You certainly have your work cut out for you. Although, I note that it is not that auspicious a start. A virtual repeat of the Big M above. Still, you are in marketing and repeating a good story never hurts.
Horrified
Ps, Melih doesn’t seem to be as garrulous as usual. You did have that word with him, didn’t you? I won’t tell anyone.
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So, you had an issue with CFP (which was all resolved pretty quickly!!) and now it is your lifelong duty to troll our forums and every opportunity to attack us cos you had an issue with CFP! That’s very mature and beneficial to everyone! So on those basis, you will be offering no benefit to any other users of this forum! I am asking you kindly, pls stop littering our forum, if you want to help you are more than welcome, if you want help, again more than welcome by asking us for help, if your issue is with me, then just PM me so that your posts are not littering the forum.
If you care for the other 41000 users of this forum who benefits from interacting on this forum, pls stop your trolling.
thank you
Melih
G’day, Ewen.
Yes, you may ask the question (that is what the forum is about after all). I didn’t want to reply earlier as things were a little heated - my intention wasn’t to cause unnecessary angst.
My purpose (which to my mind was obvious) was to highlight the silliness of Melih’s style in many of his posts. He is clearly passionate about Comodo, which is a good thing, but look back now on some of those posts! It is hard to believe that this guy is the CEO after reading some of these.
Anyway, it does seem that the Comodo forums are a lot nicer place lately. I even noticed that you and others defended a competitor’s product here after it was unfairly treated by a troll. Now that is how to build trust.
Probably all that is left is for Melih to do the right thing by retracting his ‘cash for comment’ comments and apologize to Scott - may be even apologize to the CEO of the competitor product while he is at it.
Regards,
(Not So) Horrified
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Hang on - this is a free product. You are supposed to make allowances, so don’t complain if bad things happen.
Haven’t we been here before? I suspect that you should visit other, dare I say it, more professionally run security product forums to see how they handle these sorts of posts.
Horrified
ps, Your turn, Commodus.
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This is mostly marketing hype with a condescending tone. We are also treated to the trade mark innuendo followed up with “its [sic] a theory of course”. I urge Melih to look at any other security forums. While I am sure they are no less enthusiastic about their product, no other staff member, let alone CEO, would talk like this.
However, I think that Melih is listening as he mentions me not just once but three times – this is encouraging.
Horrified
ps, Keep up the good work, Panic. As you pointed out, we are not all the same down here, but I do think that you do a great job on these forums.
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Runner up is still a very honorable result. Comodo has a lot to be proud of, so I hope that spiteful comments don’t override the result.
Congratulations Comodo team.
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Hi Steinsk,
You probably didn’t look very hard because if you had I’m sure that you’d find that there are some very active and passionate CEOs (and staff) of other security products. As a matter of fact, Comodo was pipped at the post in a firewall of the year award today and one (if not the major) reason was the excellent support offered by that product’s CEO.
Regards,
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Comodo has done very well. This is a free firewall that has got runner up in both the Scot Finnie Firewall of the Year award and second in the Matousec Firewall tests. And there is every chance that Comodo will ace the Matousec tests soon to level on first place.
So, I repeat, congratulations Comodo team.
However, the ungracious comments on this forum against the product that got first, the CEO of the product that got first, Scot Finnie, Scot Finnie’s tests and conclusions, Matousec, Matousec’s tests and methodology, and the unfairness of life in general is staggering. It is no less so for having predicted this here 3 days ago.
There has been some attempt at balance from the global moderators sded and Panic, to their great credit. But of course Melih is basically salivating at the head of the raging mob and these guy’s efforts have largely been lost in the roar.
How smart is it to turn against well respected individuals in the industry when they don’t say what you want to hear? And slandering Matousec and promoting the “independent” testing site is a very risky tactic which is likely to backfire. Time will tell if this one pays off, but I’d not like to bet my boat on this one.
For what its worth, axl was ■■■■ on the money here:
Horrified
Hi horrified,
I figured that Melih is big enough and ugly enough and possibly rich enough to fight his own fights, even if that fight extended into getting dragged into a court of law because of a comment posted online. Everyday users don’t, I imagine, have the same resources to fight those sorts of fights. I was just trying to keep the everyday users noses clean.
Besides, do you really think these fora are the sole means of communications we all employ?
Ewen 
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The implication here was that you and/or others did privately communicate to Melih your/their disapproval regarding his slander. If so, good for you/them.
I’m not one to flog a dead horse, of course, but it is a shame that Melih couldn’t just do the right thing and publicly apologize for the public slander.
H.
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Hi Gibran,
It seems that you have the wrong impression. I don’t believe I have knocked the Comodo firewall at all – the link to my history has been posted a few times and please feel free to correct me if I am wrong. In summary, what I have said was:
• Comodo Firewall version 3 should have been in beta for longer (Scot Finnie also makes mention of this).
• Melih has made some dreadful posts and has an aggressive, hostile attitude to posts and posters he does not like.
• The fan boys baying along with the often outrageous things that Melih says is counter-productive.
Yes, I have had fun at Melih’s expense and admittedly probably got a bit carried away at times – he is a character. My philosophy is that you can either laugh or cry, and I like to laugh.
I do urge you and everyone to view my post history.
But before I move onto the rest of your post, Melih as given me a label so I’d like to return the favour. “Misinformation Melih” has slandered Scot Finnie, disparaged Matousic and had digs at the #1 rated firewall. But I wasn’t aware until now that he has also been banned for life from Wilders, a well regarded security forum. This I find staggering – it must go as a huge black mark against his trustworthiness.
I didn’t understand this, but Panic reckons that your post was really good so it must be OK.
Your Matousic argument seems to reflect things from the Melih School of Misinformation 101 which discusses how to nitpick. To be fair, you may well have some argument but it seems tenuous.
It is controlled by Melih. He personally owns that website domain. Do you seriously believe that he will allow a competitor product to beat Comodo?
Finally, just to make things clear, I do think that Comodo is a bloody good firewall. Feel free to quote me on that. But it is, as Panic puts it, the ugliness of Melih that I object to. (Ok, that was a bit twisty. Sorry in advance, Panic. BTW, I liked your whip comment.)
Horrified
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It must be clear to even blind Freddie that Comodo have licensed their free firewall to PCSecurityShield, a rogue company. That is what this means:
There is only one reason Comodo would have done this – for money. This is not illegal, although Comodo do make claims that their firewall is and will always be free, so now that they are making money “through the back door” they may well have a false advertising case to answer.
What is certain is Misinformation Melih has known from the beginning what the whole truth is. However, he comes out with this:
It will be interesting to see what happens now.
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