The bug/issue
- What you did:
Clean install of 5.4.189068.1354, imported Internet Security settings saved from 5.3.175888.1227 - What actually happened or you actually saw:
Very slow backup using XXClone and very high CPU usage by cmdagent, Moderately high CPU usage by cmdagent during daily operation. I do backups with clean boot and nothing else running or in startup, except display and mouse. - What you expected to happen or see:
Much faster backup, Lower CPU usage by cmdagent in general. - How you tried to fix it & what happened:
Disabled Realtime AV (had been set to Stateful), thereafter backup and cmdagent CPU usage became normal. - If its an application compatibility problem have you tried the application fixes here?:
In that cmdagent CPU usage is higher under regular operation, and that the degradation, I now know, started with 5.3.175888.1227, I don’t believe it’s specific to XXClone. It’s just much more noticable due to the high file activity. - Details & exact version of any application (execpt CIS) involved with download link:
For testing general problem, v0.58: http://www.xxclone.com/xxclone.zip - Whether you can make the problem happen again, and if so exact steps to make it happen:
N/A. Regular operation problem. - Any other information (eg your guess regarding the cause, with reasons):
Please see my initial post and EricJH’s response:
https://forums.comodo.com/news-announcements-feedback-cis/cmdagent-taking-up-cpu-slows-down-everything-t69191.0.html;msg515149#msg515149
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug: N/A
- Screenshots of related CIS event logs and the Defense+ Active Processes List: N/A
- A CIS config report or file: Appended
- Crash or freeze dump file: N/A
Your set-up
- CIS version, AV database version & configuration used:
5.4.189068.1354, 8619, see Appended - a) Have you updated (without uninstall) from CIS 3 or 4:
No.
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
N/A - a) Have you imported a config from a previous version of CIS:
Yes.
b) if so, have U tried a standard config (without losing settings - if not please do)?:
I believe my config is standard. - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):
No. - Defense+, Sandbox, Firewall & AV security levels:
D+=Safe , Sandbox=Enabled , Firewall =Safe , AV =Stateful - OS version, service pack, number of bits, UAC setting, & account type:
XP Pro, SP3, 32-bit, N/A, Administrator - Other security and utility software installed:
None. - Virtual machine used (Please do NOT use Virtual box):
No.
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