High CPU load after Full Scan [V7][M887]

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
#1
  1. Diagnostics report as attachment to your post - Yes
  2. The full product and its version CIS 7.0.312140.4101
  3. Your Operating System (32 or 64 bit) and ServicePack revision. and if using a virtual machine, which one. Windows 7 home premium x64 bit service pack 1
  4. List all the configuration changes you did. Are you using Default configuration? If no, whats the difference? Default settings CIS
  5. Did you install over a previous version without uninstalling first, or import a previous configuration file? It Was a clean install of CIS 7.0.312140.4101
  6. Other Security, Sandboxing or Utility Software Installed. Super antispyware (not realtime) and spywareblaster
  7. Step by step description to reproduce the issue. Or if you cannot reproduce it, what you actually did before it happened, step by step.
    a) Scheduled a full scan at a time when computer is idle
    b) The Scan finished and I closed it
    c) When using computer again is very intense working (CPU is 30-50%), probably cache builder is running and doesn’t stop
    d) After restarting the computer CPU load is normal
  8. What actually happened when you carried out these steps. CPU is 30-50%
  9. What you expected to see or happen when you carried out these steps, and why (if not obvious) I dont know, CPU should drop when using computer again when it was idle

Extra Information to help this bug report:
FullDump created and uploaded during time with high CPU load: http://www.myupload.dk/showfile/c4pdpk.dmp

I hope this report provides all the information that you need to know.

Thanks

[attachment deleted by admin]

#2

Thank you for this report. I edited your first post to be more clear about the steps for reproduction and when the Full Dump was made. Please look it over and let me know if the report accurately reflects the situation you are experiencing. Also, is it reproducible for you every time after you run a full scan, but before restarting the computer?

Thank you.

#3

Hi

Now i am confused, when i look at the scans it says it havend performd a full scan yet ???
Anyway when computer was idle at that time and started using computer again it had a high CPU load that doesn’t go down untill i restart the computer, then its normal again.

About point 7 b) i didn’t have to close anything, CIS was not open at that time.

Regards

#4

So just to be clear, you are saying that the steps of reproduction in the first post are correct. Am I right?

Did you let the Full Scan finish entirely? Also, what did it find and what action did you choose for any results (assuming there were any)?

Thanks.

#5

Yes the steps of reproduction in the first post are correct.
When computer was idle i wake him and open CIS i didn’t see that is performing a full scan, (my guess was it already finished a scan) computer was allready working very intens and it didnt stop untill i shutdown PC

#6

Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.

Developers may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.

Many thanks again.

#7

As this was not fixed during the Beta testing period I will move this bug report to the main Bug Reporting Board.

Please check and see if this is fixed with the newest version (7.0.313494.4115)? Please let us know whether it is fixed or you are still experiencing the problem.

Thank you.

PM sent.

#8

Hi

Problem solved ! :-TU

thx

#9

Thanks for checking this. I have closed this entry in the tracker and will move this report to Resolved.

Thanks again.