A. THE BUG/ISSUE:
- What you did: Scanned file with dual extensions using real time scanning and using a right click scan
- What actually happened or you actually saw: Antivirus didn’t detect dual extensions and didn’t show alert if whitespace sequence used between extensions
- What you expected to happen or see: Antivirus must recognize dual extensions if heuristics is enable
- How you tried to fix it & what happened: Increased level of heuristics but this didn’t help
- If a software compatibility problem have you tried the compatibility fixes (link in format)?: I haven’t compatibility problem
- Details & exact version of any software (execpt CIS) involved (with download link unless malware): File with dual extension is appended
- Whether you can make the problem happen again, and if so precise steps to make it happen: Yes, just scan file with dual extensions again using a right click scan
- Any other information (eg your guess regarding the cause, with reasons): See file with dual extensions which heuristics bypassed in attachment. This is not malware, it’s only test that I wrote myself to illustrate the bug.
B. FILES APPENDED. (Please zip unless screenshots).:
- Screenshots of the Defense plus Active Processes List (Required for all issues): Appended
- Screenshots illustrating the bug: Appended
- Screenshots of related CIS event logs: Appended
- A CIS config report or file: Appended
- Crash or freeze dump file: No crashes or freezes so not appended
- Screenshot of More~About page. Can be used instead of typed product and AV database version: Appended
C. YOUR SETUP:
- CIS version, AV database version & configuration: CIS version 5.9.219863.2196, database 11328, default Internet Security config (Firewall, Defense+ and Antivirus default)
- a) Have you updated (without uninstall) from a previous version of CIS: No
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: Yes - a) Have you imported a config from a previous version of CIS: No
b) if so, have U tried a standard config (without losing settings - if not please do)?: Yes - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): No
- Defense+, Sandbox, Firewall & AV security levels: All default (D+=Safe, Sandbox=Enabled, Firewall=Safe, AV=Stateful, Heuristics=Low)
- OS version, service pack, number of bits, UAC setting, & account type: Windows XP Pro, SP3, 32 bit, No Uac, Admin
- Other security and utility software currently installed: None
- Other security software previously installed at any time since Windows was last installed: None
- Virtual machine used (Please do NOT use Virtual box)[color=blue]: No
[attachment deleted by admin]