The bug/issue
- What you did: I donwloaded a malware ( http://www.virustotal.com/file-scan/report.html?id=3df4b357fa5318705c96859800fd987dc11a50166696f09ce7902412bffd9b4f-1285437074) from MDL, It was not caught by cis AV with up to date defs. then i submitted it to VT, and I saw that cis was actually catching it (heuristic)
- What actually happened or you actually saw: My heuristic didn’t react, (real time + manual scan)
- What you expected to happen or see: detection of heuristic like on VT report
- How you tried to fix it & what happened: Tied to enable/ disable AV - Increase heuristic sensibility - Change proactive / intenet security setting - Uninstall / reinstall cis
- Details (exact version) of any software involved with download link:
- Any other information you think may help us: see thread here : https://forums.comodo.com/av-false-positivenegative-detection-reporting/malware-detected-by-comodo-in-vt-but-not-with-cis5-t62443.15.html
Files appended
- Screenshots illustrating the bug: no
- Screenshots of related event logs or the active processes list: no
- A CIS config report or file. : no
- Crash or freeze dump file: no crash
Your set-up
- CIS version & configuration used: cis 5.0.1626361135 / proactive security - on demand scan high heuristic
- Whether you imported a configuration, if so from what version: no
- Defense+ and Sandbox OR Firewall security level: enabled default
- OS version, service pack, no of bits, UAC setting, & account type: win xp sp3 32 bits, disabled, admin.
- Other security and utility software running: no
- CIS AV database version: the up to date at this time i don’t have it anymore but it was the one on Saturday september the 25th 2010 at 7 PM