Since installing all Comodo products I personally have had zero problems, and even installed the firewall and anti-virus on another computer today, However…
I recently recommended to a close friend your website and products, however when he attempted to install your firewall, his laptop crashed and since then has had a very irritating and unresolvable problem.
Every time he starts internet explorer, Comodo firewall installation pops up a message stating that an installation session is in progress, however it does not continue to install, instead just hangs on the message, he says he cannot install a fresh copy either as the installer says again that there is already an installation in progress. and cannot continue.
Problem: Cannot use Internet Explorer now & cannot install firewall, also cannot uninstall current failed session, and above all has lost all faith in my recommendations. Ultimately affecting my reputation for which I strongly rely upon.
Please please please help, offer some sort of suggestion that I can offer to resolve this dilemma.