HELP!!!! PLEASE!!!!! Live support not connecting

I have been going in circles for a long time trying to get live support going. Apparantly there is a bug in the last download I received. Can someone help me get going again??? My computer is dragging so this is extremely frusterating. Thank you

Hi treatlisa,

Please Register an account on the main site at and submit a ticket. most tickets are answered within an hour, but may take up to 1 day.