I just bought a Freecom Toughdrive (500Gb) usb external drive and Windows 7 is not detecting the hard drive. I then brought it to my friend and connected it to his Windows XP machine and the HDD was easily recognized. I disabled the drive’s password feature (since I don’t need it) and formatted it to NTFS, then copied some videos into it w/ no problem. When I got home & plugged the drive back into my Win 7 machine (w/c had CODOMO firewall 4.0.141842.828), it only sees the ‘logical CD drive’ w/c has the password application but not the external drive (it appears the drive has 2 logical drives in it). When I try running the Password.exe application, it reports ‘No Supported Freecom hard drive detected’. Under Device Management, it shows the external drive but with the ‘exclamation point’ symbol. I try installing drivers but the system reports ‘Access Denied’. After a long search for possible solutions or Windows updates or applications I may have that may be interfering, I tried uninstalling CODOMO firewall. My PC then finally allowed installing the corresponding standard Win 7 usb driver and recognized the drive & contents.
Is there a setup parameter I can set in CODOMO for it to allow my Toughdrive to be recognized? Thanks.