Help -- AV doesn't Show on My Computer!

Comodo Internet Security - CIS AntiVirus Help - CIS
#1

Hello,
I’ve just switched from AVG to CIS. Have installed CIS (twice) and the Firewall is running but I can’t locate the AV anywhere and can’t access it. Am worried that I’m unprotected.
Any help appreciated.
Thanks,
HC

#2

Hi hicotton, welcome to the forums.

Which version of CIS do you have? Did you see the AV component option during the CIS install?

#3

Hi Kail:

I now have 3.9.95478.509 of the anti-virus!

I tried a download for the third time and was given the optiion to choose which program to download. Since I already had the firewall, I chose the AV. Now I have AV and no firewall. Am afraid to do this all over again for fear I may go back to just the firewall.
Responding to your other question, yes, this last time I was given a choice. The first 2 times, I wasn’t.

Thanks,
HC

#4

Hi HC

CIS’ installer does not add components (AV, Firewall or Defense+) to an existing installation. It would have uninstalled your previous installation & then installed what you instructed it to. So, you need to run it again & install all the components that you want in one pass.

The previous CIS installer you had must have been a much older version, the AV component has been generally available for some time now.

#5

Thank you! I’ll try again!!
HC