Hayelp... Cert purchased, domain authenticated, where do I get my cert?

??? :-[
Hi there, I bought a wildcard certificate via Trustsign on Thursday this week, got the authentication done on Friday, but still haven’t received a certificate.

Our Citrix Portal (at a hospital) is now down because of this, as our Verisign Cert ran out yesterday.

Is there any way to get the cert from a portal or ???

Thanks in advance.


Hi Argon0,

If you bought with Trustsign, you have to contact their support https://trustsign.com/contact_us.php
Normally if a Domain validated cert is requested the next action is a validation email to the email address on that domain.
Once confirmed the cert should be issued instantly.