Half my files and folders are inaccessible after back-up failure message

Help - CB
#1

:frowning: 15,000 documents and less than half are accessible after back-up failure. Message says backup did not complee successfully - a writer did not respond to GatherWriterStatus call. Do I try to backup again?

#2

Hi

Please give us more details such as:

  • where are you trying to backup?
  • what is the approximate size of the files you are trying to backup?
  • are you using .cbu file format backup?
  • any other non-default settings you might have used.

Thanks