Good afternoon, dear Comodo gurus!
At start my computer config:
- Windows Vista Ultimate x64 SP1 with UAC enabled
- COMODO Firewall version 3.5.55810.432
- Avira antivirus installed
- 8 RAM DDR2
- AMD Athlon 64 X2 6000+ CPU on ASUS M2N-E
The bug is that cfp.exe crashes from time to time. I can’t find any sequence, but we have what we have: sometimes when I unlock my computer(switching to my already logged in account after coming home or via RDP), I see that cfp.exe doesn’t work. I can figure it out by either seeing the dialog(see cfp1.jpg in attachment), or by tray icon disappearance when hovering mouse on it.
Here is the crash info from the dialog in the text format:
Problem signature: Problem Event Name: BEX64 Application Name: cfp.exe Application Version: 3.5.55470.430 Application Timestamp: 491b1d33 Fault Module Name: StackHash_c845 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 00000000000004f4 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1049 Additional Information 1: c845 Additional Information 2: 844b96dd7ca3cdac239e55c3c9fed47f Additional Information 3: ac2c Additional Information 4: 987bb6c369f855f1f57e14ea21c27ecb Read our privacy statement: http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Services list tells that it’s only cfp.exe(GUI) problem, because the main “guardian”, the “COMODO Internet Security Helper Service” keeps running and(probably) keeps protecting the computer and(less probably) keeps logging events. You can see all running apps and servises in screenshots in the attachments.
Hope that the problem will be resolved as soon as it is possible. Thank you very much in advance!
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