Getting the email certificate

Digital Certificates Email Certificate
1

Hello

I probably can figure out the answer to my question but I want the get a confirmation. I have enrolled for a free email certificate.
Unfortunately I didn’t export it and now that I had to format my system I lose it.

It was univoquely associated to my main email address. What can I do?

Thanks
Gae

2

Hi,

If you don’t have the exported certificate with private key then the only options is to submit a ticket to support and ask them to revoke the email certificate so that you can re-apply.

So, please submit a ticket at http://support.comodo.com

Garry