GeekBuddy crashes when trying to connect

I try to connect and after about 30 secs, the following message appears.

COMODO GeekBuddy has encountered a problem and needs to close. We are sorry for the inconvenience.

I have tried uninstalling and reinstalling.

Using XP SP3, ver. 3.1.170563.30 of GB

What can be done?

Thanks,
J.

Hi,

There is probably an external factor that is causing the issue you’re experiencing regarding Geek Buddy (operating system, other software), considering that you are the first one reporting this kind of scenario.

Please contact us at the following phone numbers, so we can properly identify and solve the problems you encounter:
LivePCSupport Phone Number: +1 571 730 5268