TOPIC TITLE
This should summarise the issue. May be best to write it after drafting the issue report. A good title makes sure the right mods and the right devs look at the report
The bug/issue
- What you did:
- What actually happened or you actually saw:
- What you expected to happen or see:
- How you tried to fix it & what happened:
- If its an application compatibility problem have you tried the application fixes here?:
- Details & exact version of any application (execpt CIS) involved with download link:
- Whether you can make the problem happen again, and if so exact steps to make it happen:
- Any other information (eg your guess regarding the cause, with reasons):
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug:
- Screenshots of related CIS event logs and the Defense+ Active Processes List:
- A CIS config report or file.
- Crash or freeze dump file:
TITLE : THE NEVER ENDING COPYING OF FULL SYSTEM UP DATE IN CIS,
Your set-up
- CIS version, AV database version & configuration used: gOOD gWAD AND WAD> 5.3.176757.1236.
- a) Have you updated (without uninstall) from CIS 3 or 4:no unable to: that is the bug: tried to update system but it ran for 12 continuous hours with out end…
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:yes , stll does the same thing - a) Have you imported a config from a previous version of CIS:no
b) if so, have U tried a standard config (without losing settings - if not please do)?:ye - Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.):not sure what you are talking about
- Defense+, Sandbox, Firewall & AV security levels: D+=Safe mode , Sandbox= enabled , Firewall =pro-active , AV =Stateful
- OS version, service pack, number of bits, UAC setting, & account type: What?? uh you talking W-XP, 5.1 Service pack 3, UAC?? Account type??
- Other security and utility software installed:none
- Virtual machine used (Please do NOT use Virtual box):What??